US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Work Clothes - Retail 2,811 2,077 8 2,387 3 37.5% 4 50.0% 1 12.5%
Work Clothes - Wholesale & Manufacturers 114 4,197 2 3,230 1 50.0% 1 50.0% 0 0.0%
Work-At-Home Companies 561,227 36 1,955 92 718 36.7% 1,003 51.3% 234 12.0%
Writer 197 3,918 3 2,997 1 33.3% 2 66.7% 0 0.0%
Writer - Freelance 1,078 2,809 8 2,387 3 37.5% 3 37.5% 2 25.0%
Writers - Business 5,367 1,580 32 1,473 8 25.0% 14 43.8% 10 31.3%
X-Ray Apparatus & Supplies 1,298 2,664 2 3,230 0 0.0% 2 100.0% 0 0.0%
X-Ray Duplicating Services 46 4,525 0 3,965 0 0.0% 0 0.0% 0 0.0%
X-Ray Labs - Industrial 5,164 1,612 23 1,677 10 43.5% 13 56.5% 0 0.0%
X-Ray Labs - Medical & Dental 8,211 1,302 54 1,169 39 72.2% 13 24.1% 2 3.7%
X-Ray Protection 384 3,532 1 3,508 0 0.0% 1 100.0% 0 0.0%
Yacht Brokers 5,384 1,577 17 1,874 9 52.9% 8 47.1% 0 0.0%
Yacht Charter Broker 21,125 775 118 792 89 75.4% 28 23.7% 1 0.8%
Yarn - Retail 2,082 2,302 27 1,578 11 40.7% 7 25.9% 9 33.3%
Yarn - Wholesale & Manufacturers 265 3,759 4 2,829 1 25.0% 3 75.0% 0 0.0%
Yellow Page Advertising 14,392 972 667 254 448 67.2% 213 31.9% 6 0.9%
Yoga Instruction 9,697 1,214 75 1,005 44 58.7% 25 33.3% 6 8.0%
Yoga Supplies 604 3,217 5 2,686 1 20.0% 4 80.0% 0 0.0%
Yogurt 2,413 2,187 13 2,049 9 69.2% 3 23.1% 1 7.7%
Youth Organizations & Centers 12,015 1,069 89 910 61 68.5% 27 30.3% 1 1.1%
Zinc Oxide 15 4,759 0 3,965 0 0.0% 0 0.0% 0 0.0%
Zippers 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Zippers - Repair 11 4,800 0 3,965 0 0.0% 0 0.0% 0 0.0%
Zoological Gardens 437 3,445 2 3,230 2 100.0% 0 0.0% 0 0.0%
Zoos 1,474 2,560 13 2,049 8 61.5% 5 38.5% 0 0.0%
Rank by
Complaints