US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Thrift Shops 17,765 866 101 851 68 67.3% 30 29.7% 3 3.0%
Ticket Broker 3,942 1,813 43 1,306 29 67.4% 13 30.2% 1 2.3%
Ticket Issuing Machines 74 4,352 2 3,230 0 0.0% 2 100.0% 0 0.0%
Ticket Sales - Events 158,342 138 1,907 97 1,294 67.9% 452 23.7% 161 8.4%
Tickets & Coupons - Printers & Suppliers 2,852 2,062 27 1,578 14 51.9% 9 33.3% 4 14.8%
Tile - Ceramic - Contractors & Dealers 126,258 178 305 418 169 55.4% 128 42.0% 8 2.6%
Tile - Ceramic - Manufacturers & Distributors 6,304 1,477 29 1,531 9 31.0% 20 69.0% 0 0.0%
Tile - Non-Ceramic - Contractors & Dealers 9,424 1,231 30 1,508 15 50.0% 13 43.3% 2 6.7%
Tile - Non-Ceramic - Manufacturers & Distributors 5,089 1,625 27 1,578 17 63.0% 9 33.3% 1 3.7%
Tile & Grout Cleaning 9,497 1,227 25 1,626 14 56.0% 8 32.0% 3 12.0%
Tile & Marble 4,023 1,796 19 1,795 8 42.1% 10 52.6% 1 5.3%
Tile Restoration 1,344 2,632 2 3,230 1 50.0% 1 50.0% 0 0.0%
Tile Sales 6,001 1,506 26 1,605 20 76.9% 5 19.2% 1 3.8%
Timber & Timberland Companies 8,557 1,278 12 2,115 7 58.3% 5 41.7% 0 0.0%
Timber Framing 537 3,297 0 3,965 0 0.0% 0 0.0% 0 0.0%
Time Cards & Racks 159 4,036 0 3,965 0 0.0% 0 0.0% 0 0.0%
Time Locks 25 4,648 0 3,965 0 0.0% 0 0.0% 0 0.0%
Time Recorders 962 2,898 5 2,686 3 60.0% 2 40.0% 0 0.0%
Time Stamps 203 3,905 0 3,965 0 0.0% 0 0.0% 0 0.0%
Timeshare Advocates 14,752 955 27 1,578 18 66.7% 8 29.6% 1 3.7%
Timeshare Companies 154,858 146 1,659 118 1,065 64.2% 448 27.0% 146 8.8%
Timeshare Deed and/or Title Transfer 15,878 909 71 1,033 23 32.4% 34 47.9% 14 19.7%
Timeshare Resale and Rental Marketing 235,479 86 2,625 67 907 34.6% 1,399 53.3% 319 12.2%
Timing Devices 183 3,968 3 2,997 0 0.0% 3 100.0% 0 0.0%
Tin 12 4,788 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tin ware 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tire Additives & Sealants 285 3,710 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tire Changing Equipment 327 3,628 5 2,686 2 40.0% 2 40.0% 1 20.0%
Tire Dealers 264,340 77 2,540 70 1,947 76.7% 576 22.7% 17 0.7%
Tire Distributors & Manufacturers 7,560 1,347 273 452 265 97.1% 8 2.9% 0 0.0%
Tire Repair 196 3,924 24 1,649 9 37.5% 15 62.5% 0 0.0%
Tire Retread & Repair 19,609 808 173 627 107 61.8% 65 37.6% 1 0.6%
Tire Retread & Repair - Equipment & Supplies 1,115 2,780 24 1,649 9 37.5% 14 58.3% 1 4.2%
Tire Storage 234 3,843 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tires - Commercial Sales & Service 193 3,934 37 1,389 28 75.7% 8 21.6% 1 2.7%
Titanium 15 4,759 3 2,997 0 0.0% 3 100.0% 0 0.0%
Title Companies & Agents 156,861 139 582 279 349 60.0% 203 34.9% 30 5.2%
Title Loans 15,299 926 135 725 91 67.4% 43 31.9% 1 0.7%
Titling Service - Television & Motion Pictures 10 4,814 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tobacco Buyers 84 4,303 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tobacco Growers 41 4,558 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tobacco Growers Equipment & Supplies 22 4,677 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tobacco Leaf - Wholesale 45 4,533 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tobacco Machinery 25 4,648 2 3,230 2 100.0% 0 0.0% 0 0.0%
Tobacco Warehouses 195 3,926 0 3,965 0 0.0% 0 0.0% 0 0.0%
Toilet Seats 207 3,894 0 3,965 0 0.0% 0 0.0% 0 0.0%
Toilets - Composting 226 3,859 0 3,965 0 0.0% 0 0.0% 0 0.0%
Toilets - Portable 7,095 1,394 22 1,710 18 81.8% 4 18.2% 0 0.0%
Toner Cartridges 4,238 1,752 8 2,387 7 87.5% 1 12.5% 0 0.0%
Tool & Die Makers 5,985 1,509 2 3,230 2 100.0% 0 0.0% 0 0.0%
Tool & Die Makers Equipment & Supplies 749 3,070 3 2,997 1 33.3% 2 66.7% 0 0.0%
Tool & Utility Sheds 21,193 773 84 942 52 61.9% 25 29.8% 7 8.3%
Tool Designers 746 3,076 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tool Grinding - Industrial 312 3,655 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tool Holders 123 4,163 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tool Salvage Companies 709 3,113 17 1,874 8 47.1% 9 52.9% 0 0.0%
Tools - Cutting 2,122 2,280 10 2,233 7 70.0% 2 20.0% 1 10.0%
Tools - Electric 11,558 1,093 66 1,067 43 65.2% 22 33.3% 1 1.5%
Tools - Hand 10,724 1,140 122 778 105 86.1% 17 13.9% 0 0.0%
Tools - Hydraulic 462 3,409 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tools - Pneumatic 886 2,963 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tools - Power Actuated 3,613 1,888 23 1,677 14 60.9% 8 34.8% 1 4.3%
Tools - Rent 11,343 1,110 43 1,306 34 79.1% 9 20.9% 0 0.0%
Topsoil 8,184 1,303 51 1,208 41 80.4% 10 19.6% 0 0.0%
Tortilla & Tamale Making Equipment 235 3,841 0 3,965 0 0.0% 0 0.0% 0 0.0%
Touch Screen Equipment 81 4,327 2 3,230 2 100.0% 0 0.0% 0 0.0%
Tourist Information 20,427 789 53 1,182 26 49.1% 15 28.3% 12 22.6%
Tourists Attractions 7,299 1,374 89 910 45 50.6% 41 46.1% 3 3.4%
Tourists Homes 118 4,185 2 3,230 2 100.0% 0 0.0% 0 0.0%
Tournaments 238 3,832 18 1,832 8 44.4% 9 50.0% 1 5.6%
Tournaments - Golf 389 3,528 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tours - Operators & Promoters 85,515 256 353 376 248 70.3% 89 25.2% 16 4.5%
Tours - Wholesale 412 3,487 8 2,387 7 87.5% 1 12.5% 0 0.0%
Towel Supply Service 508 3,345 8 2,387 3 37.5% 5 62.5% 0 0.0%
Towels - Cloths-Wholesale & Manufacturers 968 2,890 64 1,083 42 65.6% 22 34.4% 0 0.0%
Towers 5,121 1,617 68 1,054 21 30.9% 45 66.2% 2 2.9%
Towing - Automotive 306,185 65 3,048 58 1,754 57.5% 1,244 40.8% 50 1.6%
Towing - Heavy Equipment 66 4,396 1 3,508 1 100.0% 0 0.0% 0 0.0%
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Complaints