US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Child Care Referral 2,173 2,259 2 3,230 2 100.0% 0 0.0% 0 0.0%
Child Parent Development Centers 1,043 2,825 2 3,230 2 100.0% 0 0.0% 0 0.0%
Child Support Enforcement 5,045 1,634 51 1,208 51 100.0% 0 0.0% 0 0.0%
Childproofing Services 134 4,114 3 2,997 3 100.0% 0 0.0% 0 0.0%
Children`s Play Programs Instruction 1,107 2,784 12 2,115 9 75.0% 3 25.0% 0 0.0%
Childrens & Family Entertainment 10,465 1,160 159 662 119 74.8% 38 23.9% 2 1.3%
Childrens & Infants Wear - Retail 35,914 539 408 351 260 63.7% 138 33.8% 10 2.5%
Childrens & Infants Wear - Wholesale & Manufacturing 593 3,233 2 3,230 0 0.0% 1 50.0% 1 50.0%
Chillers - Liquid 111 4,208 0 3,965 0 0.0% 0 0.0% 0 0.0%
Chimes & Bells 11,253 1,117 44 1,290 23 52.3% 21 47.7% 0 0.0%
Chimney Builders & Repair 62,034 347 182 605 90 49.5% 85 46.7% 7 3.8%
Chimney Cleaning 146,142 156 390 363 251 64.4% 123 31.5% 16 4.1%
Chimney Cleaning Equipment & Supplies 1,240 2,696 9 2,300 6 66.7% 3 33.3% 0 0.0%
Chimney Lining Materials 722 3,101 0 3,965 0 0.0% 0 0.0% 0 0.0%
Chimney Sweeper 1,783 2,417 12 2,115 2 16.7% 9 75.0% 1 8.3%
Chimneys - Prefabricated 12 4,788 0 3,965 0 0.0% 0 0.0% 0 0.0%
China - Wholesale & Manufacturers 60 4,426 0 3,965 0 0.0% 0 0.0% 0 0.0%
China & Crystal - Repair 762 3,052 14 2,009 14 100.0% 0 0.0% 0 0.0%
China & Glassware - Renting 12 4,788 0 3,965 0 0.0% 0 0.0% 0 0.0%
China & Glassware - Retail 17,704 869 23 1,677 14 60.9% 8 34.8% 1 4.3%
Chinese Food Products 425 3,467 15 1,968 7 46.7% 8 53.3% 0 0.0%
Chiropractor Information Bureaus 354 3,588 0 3,965 0 0.0% 0 0.0% 0 0.0%
Chiropractors D.C. 119,419 187 475 316 363 76.4% 106 22.3% 6 1.3%
Chiropractors Equipment & Supplies 1,995 2,335 16 1,909 13 81.3% 3 18.8% 0 0.0%
Chlorinators 32 4,597 0 3,965 0 0.0% 0 0.0% 0 0.0%
Chocolate & Cocoa 2,426 2,184 15 1,968 7 46.7% 6 40.0% 2 13.3%
Choirs 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Choreographers 91 4,282 2 3,230 0 0.0% 2 100.0% 0 0.0%
Christian Science Practitioners 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Christian Science Reading Rooms 29 4,615 0 3,965 0 0.0% 0 0.0% 0 0.0%
Christmas Lights & Decorations 8,769 1,264 87 921 41 47.1% 46 52.9% 0 0.0%
Christmas Trees 7,376 1,364 66 1,067 61 92.4% 5 7.6% 0 0.0%
Chucks 25 4,648 0 3,965 0 0.0% 0 0.0% 0 0.0%
Church Furnishings 1,221 2,710 0 3,965 0 0.0% 0 0.0% 0 0.0%
Church Supplies 1,381 2,613 6 2,589 5 83.3% 1 16.7% 0 0.0%
Churches 11,893 1,079 45 1,277 27 60.0% 17 37.8% 1 2.2%
Cigar & Cigarette & Tobacco Dealers - Retail 42,899 471 471 319 355 75.4% 110 23.4% 6 1.3%
Cigar & Cigarette & Tobacco Dealers - Wholesale 3,050 2,023 10 2,233 4 40.0% 5 50.0% 1 10.0%
Cigar & Cigarette Lighters 1,552 2,513 14 2,009 8 57.1% 4 28.6% 2 14.3%
Cigar, Cigarette & Tobacco Manufacturers 1,259 2,680 70 1,046 58 82.9% 10 14.3% 2 2.9%
Cigars and Cigar Accessories 2,839 2,068 61 1,106 29 47.5% 32 52.5% 0 0.0%
Cinders 6 4,876 0 3,965 0 0.0% 0 0.0% 0 0.0%
Circuit Breakers 463 3,408 1 3,508 0 0.0% 1 100.0% 0 0.0%
Circulation Auditors 55 4,457 0 3,965 0 0.0% 0 0.0% 0 0.0%
Circus Companies 1,039 2,829 24 1,649 22 91.7% 2 8.3% 0 0.0%
Cistern Builders 20 4,700 0 3,965 0 0.0% 0 0.0% 0 0.0%
City & Town Planners 866 2,975 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clamps 126 4,153 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clay 6 4,876 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clay Products 451 3,426 1 3,508 0 0.0% 0 0.0% 1 100.0%
Clean Room Facilities 464 3,406 2 3,230 1 50.0% 1 50.0% 0 0.0%
Clean Rooms - Installation & Equipment 434 3,449 1 3,508 0 0.0% 1 100.0% 0 0.0%
Cleaners & Dyers Equipment & Supplies 78 4,339 8 2,387 2 25.0% 6 75.0% 0 0.0%
Cleaners & Dyers Supplies 26 4,639 6 2,589 3 50.0% 3 50.0% 0 0.0%
Cleaning Compounds 3,829 1,835 94 883 81 86.2% 12 12.8% 1 1.1%
Cleaning Services 97,558 222 719 242 329 45.8% 317 44.1% 73 10.2%
Cleaning Services - Commercial Office 10,919 1,130 20 1,766 12 60.0% 7 35.0% 1 5.0%
Cleaning Services - Estate 15 4,759 1 3,508 1 100.0% 0 0.0% 0 0.0%
Cleaning Supplies 25,366 689 119 786 75 63.0% 43 36.1% 1 0.8%
Cleaning Supplies by Internet 2,174 2,257 17 1,874 16 94.1% 1 5.9% 0 0.0%
Cleaning Supplies by Mail 60 4,426 1 3,508 1 100.0% 0 0.0% 0 0.0%
Cleaning Systems Press, Chemical 2,814 2,076 9 2,300 4 44.4% 4 44.4% 1 11.1%
Clergy 104 4,238 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clinics 164,986 132 1,110 173 796 71.7% 288 25.9% 26 2.3%
Clinics - Cervical Vein 130 4,134 1 3,508 1 100.0% 0 0.0% 0 0.0%
Clinics - Dialysis 1,008 2,860 5 2,686 5 100.0% 0 0.0% 0 0.0%
Clinics - Pain Management 3,582 1,892 17 1,874 16 94.1% 1 5.9% 0 0.0%
Clinics - Sleep Centers 6,644 1,433 47 1,256 35 74.5% 11 23.4% 1 2.1%
Clipping Service 150 4,063 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clocks - Components 126 4,153 1 3,508 1 100.0% 0 0.0% 0 0.0%
Clocks - Dealers 6,684 1,430 86 927 59 68.6% 24 27.9% 3 3.5%
Clocks - Service & Repair 11,718 1,084 92 892 55 59.8% 32 34.8% 5 5.4%
Clocks - Wholesale & Manufacturers 197 3,918 1 3,508 1 100.0% 0 0.0% 0 0.0%
Closet Systems & Accessories 20,455 787 48 1,241 35 72.9% 10 20.8% 3 6.3%
Closures - Industrial - Protective 157 4,040 0 3,965 0 0.0% 0 0.0% 0 0.0%
Cloth Cutting 18 4,720 0 3,965 0 0.0% 0 0.0% 0 0.0%
Clothes - Consignment & Resale 40,168 498 515 297 241 46.8% 180 35.0% 94 18.3%
Clothing - Retail 121,882 183 2,540 70 1,421 55.9% 971 38.2% 148 5.8%
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Complaints