US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Valet Service 8,795 1,261 87 921 54 62.1% 33 37.9% 0 0.0%
Valves 3,401 1,931 2 3,230 2 100.0% 0 0.0% 0 0.0%
Valves - Repairing 270 3,747 0 3,965 0 0.0% 0 0.0% 0 0.0%
Van Conversions & Accessories 6,857 1,414 30 1,508 20 66.7% 9 30.0% 1 3.3%
Vanity Publishers 6,317 1,475 99 855 77 77.8% 18 18.2% 4 4.0%
Vaporizers 1,477 2,558 4 2,829 2 50.0% 2 50.0% 0 0.0%
Variable Speed Drives 31 4,603 0 3,965 0 0.0% 0 0.0% 0 0.0%
Variety Store Merchandise - Wholesale 515 3,337 2 3,230 1 50.0% 1 50.0% 0 0.0%
Variety Stores 5,421 1,569 74 1,013 45 60.8% 26 35.1% 3 4.1%
Vehicle Graphics 1,551 2,514 12 2,115 7 58.3% 5 41.7% 0 0.0%
Vehicle Sales - Manufacturing Companies 2,829 2,073 20 1,766 15 75.0% 5 25.0% 0 0.0%
Vehicle Transport Services 13,414 1,017 141 707 64 45.4% 75 53.2% 2 1.4%
Vending Machines 42,048 478 184 597 120 65.2% 51 27.7% 13 7.1%
Vending Machines - Supplies & Parts 5,228 1,600 35 1,426 12 34.3% 23 65.7% 0 0.0%
Venetian Blinds - Dealers 21,158 774 87 921 63 72.4% 22 25.3% 2 2.3%
Venetian Blinds - Repair & Cleaning 3,848 1,831 1 3,508 0 0.0% 1 100.0% 0 0.0%
Venetian Blinds - Supplies & Parts 647 3,175 4 2,829 2 50.0% 2 50.0% 0 0.0%
Venetian Blinds - Wholesale & Manufacturers 1,428 2,589 32 1,473 29 90.6% 3 9.4% 0 0.0%
Ventilating Contractors 1,440 2,578 3 2,997 2 66.7% 1 33.3% 0 0.0%
Ventilating Equipment 1,539 2,521 8 2,387 6 75.0% 2 25.0% 0 0.0%
Ventilating Systems - Cleaning 3,047 2,024 16 1,909 15 93.8% 1 6.3% 0 0.0%
Vertical Blinds 7,525 1,351 36 1,408 24 66.7% 11 30.6% 1 2.8%
Vessels - Pressure 69 4,376 0 3,965 0 0.0% 0 0.0% 0 0.0%
Veterans & Military Organizations 6,500 1,449 14 2,009 9 64.3% 5 35.7% 0 0.0%
Veterinarians 155,830 142 758 233 619 81.7% 132 17.4% 7 0.9%
Veterinarians Equipment & Supplies 3,907 1,817 7 2,485 6 85.7% 1 14.3% 0 0.0%
Veterinarians Information & Referral 666 3,152 2 3,230 2 100.0% 0 0.0% 0 0.0%
Veterinary Emergency 1,680 2,450 19 1,795 14 73.7% 5 26.3% 0 0.0%
Veterinary Internal Medicine 30 4,608 0 3,965 0 0.0% 0 0.0% 0 0.0%
Veterinary Surgery 181 3,973 1 3,508 1 100.0% 0 0.0% 0 0.0%
Vials 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Vibration Control 317 3,648 0 3,965 0 0.0% 0 0.0% 0 0.0%
Vibration Measurement 757 3,057 0 3,965 0 0.0% 0 0.0% 0 0.0%
Vibrators - Industrial 10 4,814 0 3,965 0 0.0% 0 0.0% 0 0.0%
Video Editing 1,568 2,503 6 2,589 4 66.7% 1 16.7% 1 16.7%
Video Equipment - Sales & Rentals 8,649 1,268 32 1,473 13 40.6% 14 43.8% 5 15.6%
Video Equipment - Service & Repair 3,332 1,956 30 1,508 17 56.7% 12 40.0% 1 3.3%
Video Equipment - Supplies & Parts 1,321 2,650 8 2,387 3 37.5% 4 50.0% 1 12.5%
Video Equipment - Wholesale & Manufacturers 428 3,457 4 2,829 3 75.0% 1 25.0% 0 0.0%
Video Games - Dealers 82,589 266 2,214 85 1,850 83.6% 346 15.6% 18 0.8%
Video Games - Rent & Lease 16,384 900 89 910 65 73.0% 21 23.6% 3 3.4%
Video Games - Service & Repair 15,634 917 137 719 65 47.4% 66 48.2% 6 4.4%
Video Games - Supplies & Parts 7,837 1,327 268 459 156 58.2% 112 41.8% 0 0.0%
Video Games - Wholesale & Manufacturers 22,327 749 1,035 184 1,026 99.1% 9 0.9% 0 0.0%
Video Production Services 55,994 388 237 498 108 45.6% 116 48.9% 13 5.5%
Video Tape Duplication Service 6,373 1,469 30 1,508 15 50.0% 10 33.3% 5 16.7%
Video Tapes & Discs - Dealers 15,364 924 119 786 63 52.9% 46 38.7% 10 8.4%
Video Tapes & Discs - Wholesale & Manufacturers 761 3,054 5 2,686 3 60.0% 2 40.0% 0 0.0%
Video Tapes & Discs Sales & Rentals 38,534 508 846 209 457 54.0% 266 31.4% 123 14.5%
Videoconferencing Services 30,640 604 13 2,049 12 92.3% 1 7.7% 0 0.0%
Videographers 4,675 1,675 62 1,096 21 33.9% 36 58.1% 5 8.1%
Videographers - Wedding 396 3,515 20 1,766 4 20.0% 14 70.0% 2 10.0%
Videotape, CD, & DVD Duplication & Transfer Services 8,335 1,295 36 1,408 24 66.7% 11 30.6% 1 2.8%
Vinyl Decking 192 3,936 8 2,387 8 100.0% 0 0.0% 0 0.0%
Vinyl Flooring 2,187 2,254 11 2,175 5 45.5% 5 45.5% 1 9.1%
Vinyl Repair 7,235 1,380 27 1,578 11 40.7% 16 59.3% 0 0.0%
Violins 966 2,891 3 2,997 1 33.3% 2 66.7% 0 0.0%
Virtual Currency 25 4,648 0 3,965 0 0.0% 0 0.0% 0 0.0%
Virtual Tours 234 3,843 1 3,508 0 0.0% 1 100.0% 0 0.0%
Visual Control Systems 144 4,084 2 3,230 2 100.0% 0 0.0% 0 0.0%
Visual Impairment Products & Services 12 4,788 0 3,965 0 0.0% 0 0.0% 0 0.0%
Vitamins & Food Supplements 210,554 104 1,489 130 1,199 80.5% 254 17.1% 36 2.4%
Voice Mail Services 868 2,974 20 1,766 16 80.0% 4 20.0% 0 0.0%
VOIP (Voice Over Internet Protocol) Sales & Service 10,938 1,129 401 358 390 97.3% 10 2.5% 1 0.2%
Volleyball Club 377 3,553 6 2,589 3 50.0% 3 50.0% 0 0.0%
Voting Equipment 118 4,185 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wait Staff 21 4,693 0 3,965 0 0.0% 0 0.0% 0 0.0%
Walkway Design 55 4,457 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wall & Ceiling Texturing 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wall Bed Manufacturer 33 4,592 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wall Bed Sales 335 3,621 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wall Cleaning 1,034 2,833 3 2,997 3 100.0% 0 0.0% 0 0.0%
Wall Coatings 1,044 2,824 2 3,230 1 50.0% 1 50.0% 0 0.0%
Wallboard & Plasterboard 162 4,024 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wallpaper Hangers 807 3,017 1 3,508 0 0.0% 1 100.0% 0 0.0%
Wallpaper Removing 730 3,087 2 3,230 1 50.0% 1 50.0% 0 0.0%
Wallpapers & Wall coverings - Wholesale & Manufacturing 204 3,899 1 3,508 0 0.0% 1 100.0% 0 0.0%
Wallpapers & Wallcoverings - Retail 8,559 1,277 62 1,096 21 33.9% 41 66.1% 0 0.0%
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Complaints