US BBB 2012 Statistics Sorted by Industry - Better Business Bureau
US BBB 2012 Statistics Sorted by Industry - Better Business Bureau
US BBB 2012 Statistics Sorted by Industry - Better Business Bureau
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<strong>US</strong> <strong>BBB</strong><br />
<strong>2012</strong> <strong>Statistics</strong><br />
<strong>Sorted</strong> <strong>by</strong> <strong>Industry</strong><br />
Rank <strong>by</strong><br />
Inquiries<br />
<strong>Industry</strong> Classification<br />
Inquiries<br />
Complaints<br />
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue<br />
%<br />
Porch Shades 453 3,424 6 2,589 3 50.0% 3 50.0% 0 0.0%<br />
Port Authorities 46 4,525 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Portable Buildings - Moving 10 4,814 1 3,508 1 100.0% 0 0.0% 0 0.0%<br />
Portfolios 292 3,690 3 2,997 0 0.0% 2 66.7% 1 33.3%<br />
Post Cards - Manufacturers & Distributors 1,311 2,656 11 2,175 10 90.9% 0 0.0% 1 9.1%<br />
Post Offices 1,260 2,678 40 1,344 22 55.0% 17 42.5% 1 2.5%<br />
Post-Construction Clean Up 2,604 2,131 2 3,230 2 100.0% 0 0.0% 0 0.0%<br />
Posters 7,334 1,368 125 756 51 40.8% 72 57.6% 2 1.6%<br />
Potato Chips 411 3,490 3 2,997 3 100.0% 0 0.0% 0 0.0%<br />
Potatoes - Processed 204 3,899 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Pottery 6,125 1,494 34 1,438 18 52.9% 14 41.2% 2 5.9%<br />
Pottery Equipment & Supplies 239 3,827 4 2,829 3 75.0% 1 25.0% 0 0.0%<br />
Poultry - Retail 847 2,991 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Poultry - Wholesale 180 3,978 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Poultry Brokers 253 3,783 1 3,508 1 100.0% 0 0.0% 0 0.0%<br />
Poultry Equipment & Supplies 2,083 2,300 5 2,686 3 60.0% 2 40.0% 0 0.0%<br />
Poultry Farms 2,409 2,190 5 2,686 4 80.0% 1 20.0% 0 0.0%<br />
Poultry Services 203 3,905 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Powder Processing - Industrial 1,283 2,672 2 3,230 0 0.0% 2 100.0% 0 0.0%<br />
Power Plant Consultants 856 2,984 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Power Plant Equipment 780 3,039 7 2,485 3 42.9% 4 57.1% 0 0.0%<br />
Power Plant Equipment - Repairing 160 4,033 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Power Take - Offs 29 4,615 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Power Transmission Equipment 2,221 2,244 10 2,233 7 70.0% 3 30.0% 0 0.0%<br />
Precious, Semi-Precious & Synthetic 4,104 1,783 6 2,589 6 100.0% 0 0.0% 0 0.0%<br />
Premium Goods 382 3,537 23 1,677 23 100.0% 0 0.0% 0 0.0%<br />
Prepaid Debit/Credit Cards 55,938 389 1,105 175 1,083 98.0% 13 1.2% 9 0.8%<br />
Prescription Benefit Consultants 18,494 843 38 1,372 27 71.1% 11 28.9% 0 0.0%<br />
Preserves, Jams & Jellies 139 4,099 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Presses - Power 145 4,079 9 2,300 4 44.4% 5 55.6% 0 0.0%<br />
Presses - Power-Equipment 1,222 2,709 15 1,968 6 40.0% 8 53.3% 1 6.7%<br />
Pressing Machines - Clothes 131 4,127 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Pressure Washers 286 3,707 6 2,589 3 50.0% 3 50.0% 0 0.0%<br />
Pressure Washing 64,050 335 187 592 108 57.8% 69 36.9% 10 5.3%<br />
Pressurization Equipment 95 4,269 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Pretzels 359 3,582 9 2,300 5 55.6% 4 44.4% 0 0.0%<br />
Price Marking Equipment & Supplies 450 3,428 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Print Blocks 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Print Cutters 53 4,478 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Printed & Etched Circuits 333 3,622 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Printer & Printer Supplies- Manufacturer 465 3,403 40 1,344 37 92.5% 3 7.5% 0 0.0%<br />
Printers 153,312 150 561 283 444 79.1% 111 19.8% 6 1.1%<br />
Printers - <strong>Business</strong> Forms 6,929 1,407 32 1,473 25 78.1% 7 21.9% 0 0.0%<br />
Printers - Cellophane, Foil 13 4,780 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Printers - Glass, Metal, Plastic 319 3,644 5 2,686 4 80.0% 1 20.0% 0 0.0%<br />
Printers - Letterpress 172 4,000 2 3,230 2 100.0% 0 0.0% 0 0.0%<br />
Printing Brokers 5,375 1,579 9 2,300 3 33.3% 6 66.7% 0 0.0%<br />
Printing Equipment 5,825 1,529 14 2,009 7 50.0% 7 50.0% 0 0.0%<br />
Printing Plates 141 4,094 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Printing Repair 14 4,768 1 3,508 0 0.0% 1 100.0% 0 0.0%<br />
Printing Rollers 102 4,244 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Printing Supplies 23,715 716 122 778 46 37.7% 69 56.6% 7 5.7%<br />
Printing Technician 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Private Health Services Plans 686 3,132 3 2,997 3 100.0% 0 0.0% 0 0.0%<br />
Prize Promotions 33,829 564 259 468 155 59.8% 60 23.2% 44 17.0%<br />
Process Servers 10,025 1,186 50 1,218 24 48.0% 23 46.0% 3 6.0%<br />
Product Development & Marketing 56,453 383 210 547 163 77.6% 35 16.7% 12 5.7%<br />
Product Sales - General 95,192 225 1,205 162 791 65.6% 376 31.2% 38 3.2%<br />
Product Sales via Telephone 2,930 2,048 68 1,054 31 45.6% 15 22.1% 22 32.4%<br />
Professional Employer Organization 517 3,333 0 3,965 0 0.0% 0 0.0% 0 0.0%<br />
Professional Fundraiser 1,815 2,406 16 1,909 7 43.8% 8 50.0% 1 6.3%<br />
Professional Organizations 11,122 1,123 86 927 82 95.3% 4 4.7% 0 0.0%<br />
Professional Organizer 131 4,127 4 2,829 2 50.0% 1 25.0% 1 25.0%<br />
Professional Services - General 107,120 209 615 269 511 83.1% 89 14.5% 15 2.4%<br />
Programmed Instruction 717 3,105 9 2,300 5 55.6% 3 33.3% 1 11.1%<br />
Project Management 2,905 2,054 5 2,686 3 60.0% 2 40.0% 0 0.0%<br />
Projection Apparatus 2,493 2,165 109 825 107 98.2% 2 1.8% 0 0.0%<br />
Promotional Products 15,241 929 97 866 61 62.9% 29 29.9% 7 7.2%<br />
Promotional Products - Non-Wearable 801 3,023 2 3,230 2 100.0% 0 0.0% 0 0.0%<br />
Promotional Products - Wearable 10,355 1,171 66 1,067 33 50.0% 33 50.0% 0 0.0%<br />
Proofreading 926 2,932 2 3,230 1 50.0% 1 50.0% 0 0.0%<br />
Propane Gas Plumbing 280 3,722 5 2,686 3 60.0% 2 40.0% 0 0.0%<br />
Propellers 560 3,273 2 3,230 1 50.0% 1 50.0% 0 0.0%<br />
Property Maintenance 59,261 362 247 488 175 70.9% 65 26.3% 7 2.8%<br />
Property Management 974,041 16 7,526 21 5,983 79.5% 1,445 19.2% 98 1.3%<br />
Property Management - Industrial & Commercial 21,201 772 164 643 112 68.3% 45 27.4% 7 4.3%<br />
Property Tax Lenders 4,551 1,692 6 2,589 6 100.0% 0 0.0% 0 0.0%<br />
Prosthetic Devices 10,443 1,163 31 1,493 25 80.6% 6 19.4% 0 0.0%<br />
Rank <strong>by</strong><br />
Complaints