US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Soy Bean Products 289 3,699 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spark Plugs 39 4,569 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spas & Hot Tubs - Dealers 78,054 283 490 311 364 74.3% 102 20.8% 24 4.9%
Spas & Hot Tubs - Rental - Wholesale, Manufacturing 7,248 1,379 31 1,493 22 71.0% 6 19.4% 3 9.7%
Spas & Hot Tubs - Service & Repair 18,550 840 140 712 82 58.6% 55 39.3% 3 2.1%
Spas & Hot Tubs - Supplies & Parts 7,988 1,315 90 904 43 47.8% 44 48.9% 3 3.3%
Speakers - Rebuild & Repair 1,576 2,498 3 2,997 3 100.0% 0 0.0% 0 0.0%
Speakers - Wholesale & Manufacturers 652 3,165 6 2,589 2 33.3% 3 50.0% 1 16.7%
Speech & Language Pathologists 6,882 1,410 22 1,710 13 59.1% 9 40.9% 0 0.0%
Speech Aid Devices 197 3,918 0 3,965 0 0.0% 0 0.0% 0 0.0%
Speed Reducers 66 4,396 1 3,508 0 0.0% 1 100.0% 0 0.0%
Speedometers 2,171 2,261 3 2,997 2 66.7% 1 33.3% 0 0.0%
Sperm Banks 4,453 1,706 6 2,589 4 66.7% 2 33.3% 0 0.0%
Spices 4,300 1,737 80 972 33 41.3% 47 58.8% 0 0.0%
Spill Control Equipment & Materials 48 4,513 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spill Control Service 66 4,396 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spinologists 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spiritualists 3,145 1,995 23 1,677 15 65.2% 7 30.4% 1 4.3%
Spools 113 4,200 1 3,508 0 0.0% 0 0.0% 1 100.0%
Sport Fishing 325 3,633 8 2,387 5 62.5% 3 37.5% 0 0.0%
Sporting Goods - Repair 2,187 2,254 22 1,710 17 77.3% 5 22.7% 0 0.0%
Sporting Goods - Retail 144,726 159 1,204 163 863 71.7% 303 25.2% 38 3.2%
Sporting Goods - Wholesale & Manufacturers 9,853 1,195 140 712 95 67.9% 44 31.4% 1 0.7%
Sports & Recreation 5,793 1,533 179 613 103 57.5% 68 38.0% 8 4.5%
Sports Bar 8,596 1,274 86 927 43 50.0% 41 47.7% 2 2.3%
Sports Hospitality 755 3,060 2 3,230 1 50.0% 1 50.0% 0 0.0%
Sports Memorabilia 1,436 2,582 66 1,067 36 54.5% 28 42.4% 2 3.0%
Sports Promoters & Managers 10,619 1,151 58 1,132 40 69.0% 16 27.6% 2 3.4%
Sportswear - Retail 53,631 406 586 276 361 61.6% 206 35.2% 19 3.2%
Sportswear - Wholesale & Manufacturers 3,353 1,945 27 1,578 18 66.7% 9 33.3% 0 0.0%
Spray On Siding 517 3,333 0 3,965 0 0.0% 0 0.0% 0 0.0%
Spraying Equipment 866 2,975 1 3,508 0 0.0% 1 100.0% 0 0.0%
Spraying Equipment - Renting 2,215 2,246 7 2,485 5 71.4% 2 28.6% 0 0.0%
Springs - Automotive - Sales & Service 1,016 2,852 9 2,300 7 77.8% 1 11.1% 1 11.1%
Springs - Coil, Flat - Distributors & Manufacturing 908 2,947 1 3,508 0 0.0% 0 0.0% 1 100.0%
Sprinkler Supervisory Service 2,404 2,195 10 2,233 7 70.0% 2 20.0% 1 10.0%
Sprinklers - Automatic - Fire 12,635 1,041 15 1,968 6 40.0% 9 60.0% 0 0.0%
Square Dance Apparel 32 4,597 0 3,965 0 0.0% 0 0.0% 0 0.0%
Squash Courts - Private 14 4,768 0 3,965 0 0.0% 0 0.0% 0 0.0%
Stabilizers 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Stables 10,187 1,179 19 1,795 15 78.9% 4 21.1% 0 0.0%
Stadiums, Arenas & Athletic Fields 3,643 1,882 48 1,241 34 70.8% 13 27.1% 1 2.1%
Staffing - Technical 7,003 1,399 17 1,874 12 70.6% 4 23.5% 1 5.9%
Stair Builders 8,156 1,306 11 2,175 7 63.6% 3 27.3% 1 9.1%
Stair Lifts 3,133 2,000 9 2,300 9 100.0% 0 0.0% 0 0.0%
Stair Treads 458 3,414 1 3,508 1 100.0% 0 0.0% 0 0.0%
Stakes 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Stamp Machines 107 4,227 1 3,508 1 100.0% 0 0.0% 0 0.0%
Stamp Pads 59 4,431 1 3,508 0 0.0% 1 100.0% 0 0.0%
Stamps - Collecting Supplies 92 4,275 0 3,965 0 0.0% 0 0.0% 0 0.0%
Stamps - Collectors 6,161 1,489 28 1,552 20 71.4% 4 14.3% 4 14.3%
Staples, Staplers & Tackers 40 4,562 1 3,508 0 0.0% 1 100.0% 0 0.0%
Starters - Engine 206 3,896 0 3,965 0 0.0% 0 0.0% 0 0.0%
State Fairs 187 3,952 1 3,508 1 100.0% 0 0.0% 0 0.0%
Static Controls 32 4,597 0 3,965 0 0.0% 0 0.0% 0 0.0%
Stationers - Retail 2,959 2,041 15 1,968 11 73.3% 3 20.0% 1 6.7%
Stationery - Wholesale & Manufacturers 1,159 2,754 6 2,589 3 50.0% 3 50.0% 0 0.0%
Statistical Service 817 3,009 3 2,997 3 100.0% 0 0.0% 0 0.0%
Statuary 752 3,063 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steam Bath Equipment & Supplies 2,568 2,143 14 2,009 9 64.3% 5 35.7% 0 0.0%
Steam Cleaning - Automotive 426 3,465 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steam Cleaning - Industrial 1,279 2,674 31 1,493 8 25.8% 22 71.0% 1 3.2%
Steam Cleaning Equipment 1,557 2,512 21 1,736 10 47.6% 8 38.1% 3 14.3%
Steam Specialties 152 4,057 3 2,997 0 0.0% 3 100.0% 0 0.0%
Steam Traps 41 4,558 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steamship Agencies 506 3,351 3 2,997 3 100.0% 0 0.0% 0 0.0%
Steamship Companies 471 3,392 2 3,230 2 100.0% 0 0.0% 0 0.0%
Steel - Used 111 4,208 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steel Detailers - Structural 2,412 2,188 3 2,997 1 33.3% 2 66.7% 0 0.0%
Steel Distributors & Warehouses 8,245 1,299 3 2,997 2 66.7% 0 0.0% 1 33.3%
Steel Erectors 9,717 1,212 4 2,829 3 75.0% 1 25.0% 0 0.0%
Steel Fabricators 37,480 523 23 1,677 22 95.7% 1 4.3% 0 0.0%
Steel Mills 1,094 2,791 1 3,508 0 0.0% 1 100.0% 0 0.0%
Steel Processing 4,104 1,783 6 2,589 2 33.3% 4 66.7% 0 0.0%
Steel Processing & Fabricating Equipment 678 3,140 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steeple Jacks 224 3,864 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steeples & Spires 1 4,987 0 3,965 0 0.0% 0 0.0% 0 0.0%
Steering Systems & Equipment 367 3,566 6 2,589 1 16.7% 5 83.3% 0 0.0%
Rank by
Complaints