US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Screen Printing 39,062 507 170 630 78 45.9% 88 51.8% 4 2.4%
Screen Printing - Equipment & Supplies 2,389 2,199 8 2,387 4 50.0% 4 50.0% 0 0.0%
Screen Repair 6,423 1,462 22 1,710 14 63.6% 8 36.4% 0 0.0%
Screening - Background & Employment 27,122 647 143 702 122 85.3% 19 13.3% 2 1.4%
Screening - Tenant 6,729 1,425 11 2,175 11 100.0% 0 0.0% 0 0.0%
Screening & Sifting Equipment 106 4,231 0 3,965 0 0.0% 0 0.0% 0 0.0%
Screens - Decorative 322 3,638 3 2,997 1 33.3% 2 66.7% 0 0.0%
Screens - Door & Window 28,828 626 52 1,195 37 71.2% 15 28.8% 0 0.0%
Screens - Security Door 10 4,814 0 3,965 0 0.0% 0 0.0% 0 0.0%
Screens - Windows 195 3,926 1 3,508 1 100.0% 0 0.0% 0 0.0%
Screw Machine Products 639 3,187 0 3,965 0 0.0% 0 0.0% 0 0.0%
Screw Machines & Equipment 51 4,495 0 3,965 0 0.0% 0 0.0% 0 0.0%
Screws 428 3,457 1 3,508 1 100.0% 0 0.0% 0 0.0%
Sculptors 963 2,897 4 2,829 2 50.0% 2 50.0% 0 0.0%
Sculptors Equipment & Supplies 31 4,603 1 3,508 1 100.0% 0 0.0% 0 0.0%
Seal Coating 27,367 644 111 821 47 42.3% 54 48.6% 10 9.0%
Sealing - Pavement 1,102 2,786 11 2,175 5 45.5% 5 45.5% 1 9.1%
Seals - Notary & Corporation 24,475 705 267 460 81 30.3% 181 67.8% 5 1.9%
Seals - Oil, Grease 617 3,200 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seals - O-Ring 390 3,525 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seals - Security 240 3,821 4 2,829 1 25.0% 3 75.0% 0 0.0%
Search Engine Optimization Services 17,434 879 167 636 110 65.9% 48 28.7% 9 5.4%
Searchers of Records 39,334 502 709 243 631 89.0% 61 8.6% 17 2.4%
Seat Belts 321 3,640 2 3,230 2 100.0% 0 0.0% 0 0.0%
Seating Companies 2,035 2,322 28 1,552 24 85.7% 4 14.3% 0 0.0%
Second Hand Stores 2,768 2,091 28 1,552 18 64.3% 9 32.1% 1 3.6%
Secret Shopper 56,335 384 319 403 124 38.9% 74 23.2% 121 37.9%
Security Cameras 4,172 1,772 25 1,626 14 56.0% 11 44.0% 0 0.0%
Security Control Equipment & System Monitors 408,837 52 2,383 79 2,104 88.3% 249 10.4% 30 1.3%
Security Guard & Patrol Service 118,378 190 227 513 109 48.0% 99 43.6% 19 8.4%
Security Systems Consultants 70,423 304 490 311 386 78.8% 88 18.0% 16 3.3%
Seed Cleaning Equipment 276 3,735 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seeding 615 3,203 1 3,508 0 0.0% 1 100.0% 0 0.0%
Seeds & Bulbs - Retail 8,671 1,267 90 904 71 78.9% 19 21.1% 0 0.0%
Seeds & Bulbs - Wholesale 1,339 2,639 2 3,230 1 50.0% 1 50.0% 0 0.0%
Seismic Retrofit 50 4,502 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seismograph Equipment & Supplies 58 4,438 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seismograph Service 42 4,552 0 3,965 0 0.0% 0 0.0% 0 0.0%
Self Defense 9,249 1,240 46 1,268 29 63.0% 16 34.8% 1 2.2%
Self Defense Devices 4,247 1,749 25 1,626 17 68.0% 8 32.0% 0 0.0%
SemiConductor Devices 1,314 2,654 1 3,508 0 0.0% 1 100.0% 0 0.0%
Seminar Marketing 849 2,990 7 2,485 3 42.9% 3 42.9% 1 14.3%
Seminars & Training - Wealth Building & Real Estate 19,747 805 95 877 84 88.4% 7 7.4% 4 4.2%
Senior Care Information and Resources 2,794 2,082 4 2,829 3 75.0% 0 0.0% 1 25.0%
Senior Citizens Service Organization 23,968 714 17 1,874 13 76.5% 4 23.5% 0 0.0%
Senior Home Care 8,061 1,310 12 2,115 6 50.0% 6 50.0% 0 0.0%
Senior Housing/Living 2,366 2,205 17 1,874 14 82.4% 3 17.6% 0 0.0%
Senior Move Manager 93 4,273 0 3,965 0 0.0% 0 0.0% 0 0.0%
Seniors Moving & Delivery Services 130 4,134 0 3,965 0 0.0% 0 0.0% 0 0.0%
Separators 67 4,388 0 3,965 0 0.0% 0 0.0% 0 0.0%
Septic Tanks - Treatment Supplies 6,143 1,492 41 1,329 34 82.9% 7 17.1% 0 0.0%
Septic Tanks & Systems Cleaning 54,420 401 148 688 103 69.6% 45 30.4% 0 0.0%
Septic Tanks & Systems Contractors & Dealers 84,278 262 206 558 118 57.3% 82 39.8% 6 2.9%
Septic Tanks & Systems Wholesale & Manufacturers 1,221 2,710 4 2,829 0 0.0% 3 75.0% 1 25.0%
Service Animals - Dogs 1,394 2,605 11 2,175 6 54.5% 5 45.5% 0 0.0%
Service Animals - Training 116 4,193 0 3,965 0 0.0% 0 0.0% 0 0.0%
Service Stations - Gasoline & Oil 84,574 261 1,387 142 814 58.7% 544 39.2% 29 2.1%
Services - General 143,642 160 1,068 179 533 49.9% 440 41.2% 95 8.9%
ServiceStation Equipment 1,194 2,722 2 3,230 2 100.0% 0 0.0% 0 0.0%
ServiceStation Supplies 82 4,321 0 3,965 0 0.0% 0 0.0% 0 0.0%
Sewage Disposal Systems 2,484 2,168 43 1,306 21 48.8% 22 51.2% 0 0.0%
Sewage Treatment Equipment 380 3,543 2 3,230 2 100.0% 0 0.0% 0 0.0%
Sewer Cleaning Equipment & Supplies 745 3,077 5 2,686 3 60.0% 2 40.0% 0 0.0%
Sewer Contractors 14,118 981 44 1,290 31 70.5% 13 29.5% 0 0.0%
Sewer Inspection 880 2,967 0 3,965 0 0.0% 0 0.0% 0 0.0%
Sewer Pipe 118 4,185 0 3,965 0 0.0% 0 0.0% 0 0.0%
Sewing Contractors 2,953 2,042 14 2,009 8 57.1% 6 42.9% 0 0.0%
Sewing Instruction 1,429 2,588 6 2,589 2 33.3% 2 33.3% 2 33.3%
Sewing Machines - Dealers 21,761 760 123 771 92 74.8% 29 23.6% 2 1.6%
Sewing Machines - Industrial & Commercial 652 3,165 0 3,965 0 0.0% 0 0.0% 0 0.0%
Sewing Machines - Service & Repair 4,162 1,774 57 1,144 46 80.7% 11 19.3% 0 0.0%
Sewing Machines - Supplies & Parts 969 2,889 12 2,115 8 66.7% 4 33.3% 0 0.0%
Sewing Machines - Wholesale & Manufacturers 419 3,479 21 1,736 21 100.0% 0 0.0% 0 0.0%
Shade Sails 91 4,282 0 3,965 0 0.0% 0 0.0% 0 0.0%
Shafting 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Sharpening Service 3,442 1,922 16 1,909 9 56.3% 7 43.8% 0 0.0%
Shavers - Electric 1,084 2,801 8 2,387 7 87.5% 1 12.5% 0 0.0%
Shavers - Electric Repair 104 4,238 0 3,965 0 0.0% 0 0.0% 0 0.0%
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