US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Diabetes Services & Supplies 10,895 1,134 175 621 75 42.9% 16 9.1% 84 48.0%
Dials 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Diamond Buyers 9,085 1,246 5 2,686 5 100.0% 0 0.0% 0 0.0%
Diamond Cutters 523 3,324 1 3,508 0 0.0% 1 100.0% 0 0.0%
Diamond Setters 181 3,973 0 3,965 0 0.0% 0 0.0% 0 0.0%
Diamonds 24,092 713 63 1,093 49 77.8% 13 20.6% 1 1.6%
Diamonds - Industrial 298 3,671 0 3,965 0 0.0% 0 0.0% 0 0.0%
Diaper Service 4,280 1,742 22 1,710 15 68.2% 7 31.8% 0 0.0%
Dictating Machines & Supplies 640 3,184 0 3,965 0 0.0% 0 0.0% 0 0.0%
Die Castings 1,028 2,841 1 3,508 1 100.0% 0 0.0% 0 0.0%
Die Cutting 472 3,388 2 3,230 0 0.0% 1 50.0% 1 50.0%
Die Cutting Equipment & Supplies 82 4,321 0 3,965 0 0.0% 0 0.0% 0 0.0%
Diecast Cars - Dealers 252 3,789 2 3,230 1 50.0% 1 50.0% 0 0.0%
Dietitians 1,163 2,747 4 2,829 2 50.0% 2 50.0% 0 0.0%
Differentials - Automobile 723 3,098 8 2,387 2 25.0% 6 75.0% 0 0.0%
Digital Media 2,950 2,044 13 2,049 6 46.2% 5 38.5% 2 15.4%
Dining Club Plans 2,063 2,311 163 645 159 97.5% 4 2.5% 0 0.0%
Dinner Theatres 1,430 2,586 13 2,049 7 53.8% 6 46.2% 0 0.0%
Disability Access Equipment 6,519 1,446 27 1,578 25 92.6% 2 7.4% 0 0.0%
Disabled Person Assistance 724 3,095 3 2,997 2 66.7% 1 33.3% 0 0.0%
Disc Jockeys 58,929 365 277 449 164 59.2% 104 37.5% 9 3.2%
Discotheques 22 4,677 0 3,965 0 0.0% 0 0.0% 0 0.0%
Discount Stores 108,317 207 1,474 132 1,276 86.6% 180 12.2% 18 1.2%
Dishwashing Compounds 29 4,615 0 3,965 0 0.0% 0 0.0% 0 0.0%
Dishwashing Machines - Dealers 99 4,254 3 2,997 2 66.7% 1 33.3% 0 0.0%
Dishwashing Machines - Service & Repair 291 3,694 2 3,230 1 50.0% 1 50.0% 0 0.0%
Dishwashing Machines - Supplies & Parts 30 4,608 0 3,965 0 0.0% 0 0.0% 0 0.0%
Disinfectants & Germicides 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Dispensary - Medical Marijuana 2,094 2,287 15 1,968 7 46.7% 7 46.7% 1 6.7%
Display Designers & Producers 14,643 958 11 2,175 5 45.5% 6 54.5% 0 0.0%
Display Fixtures & Materials 3,181 1,987 54 1,169 48 88.9% 5 9.3% 1 1.9%
Display Installation Service 661 3,157 7 2,485 2 28.6% 5 71.4% 0 0.0%
Disposable Products 298 3,671 2 3,230 2 100.0% 0 0.0% 0 0.0%
Distillers 2,606 2,129 3 2,997 1 33.3% 1 33.3% 1 33.3%
Distributing Service - Circular, Sample 5,581 1,554 23 1,677 15 65.2% 6 26.1% 2 8.7%
Divers 708 3,116 2 3,230 2 100.0% 0 0.0% 0 0.0%
Divers Equipment & Supplies 7,301 1,373 37 1,389 25 67.6% 10 27.0% 2 5.4%
Diving & Marine Services 546 3,285 5 2,686 3 60.0% 2 40.0% 0 0.0%
Diving Instruction 3,334 1,954 25 1,626 17 68.0% 8 32.0% 0 0.0%
Divorce Assistance 5,107 1,620 48 1,241 26 54.2% 17 35.4% 5 10.4%
DNA Testing 9,082 1,247 81 960 79 97.5% 2 2.5% 0 0.0%
Dock Builders 5,509 1,559 14 2,009 5 35.7% 9 64.3% 0 0.0%
Dock Covers 44 4,539 0 3,965 0 0.0% 0 0.0% 0 0.0%
Docks 3,437 1,924 15 1,968 10 66.7% 5 33.3% 0 0.0%
Document Imaging & Scanning Service 4,875 1,647 31 1,493 6 19.4% 15 48.4% 10 32.3%
Dog Breeders 127,575 177 406 354 255 62.8% 131 32.3% 20 4.9%
Dog Daycare 1,973 2,341 11 2,175 6 54.5% 5 45.5% 0 0.0%
Doll Clothing & Accessories 698 3,124 5 2,686 3 60.0% 2 40.0% 0 0.0%
Doll Houses & Accessories 972 2,884 15 1,968 7 46.7% 8 53.3% 0 0.0%
Doll Manufacturers Equipment & Supplies 73 4,353 0 3,965 0 0.0% 0 0.0% 0 0.0%
Dolls - Collectors 499 3,358 14 2,009 9 64.3% 4 28.6% 1 7.1%
Dolls - Repairing 166 4,016 4 2,829 4 100.0% 0 0.0% 0 0.0%
Dolls - Retail 5,175 1,608 37 1,389 32 86.5% 5 13.5% 0 0.0%
Dolls - Wholesale & Manufacturers 1,915 2,363 14 2,009 12 85.7% 2 14.3% 0 0.0%
Dome Structures 26 4,639 0 3,965 0 0.0% 0 0.0% 0 0.0%
Domestic Abuse Services 206 3,896 2 3,230 2 100.0% 0 0.0% 0 0.0%
Door & Gate Operating Devices 10,522 1,156 41 1,329 26 63.4% 12 29.3% 3 7.3%
Door Closers & Checks 145 4,079 0 3,965 0 0.0% 0 0.0% 0 0.0%
Door Closers & Checks - Repairing 473 3,385 1 3,508 0 0.0% 1 100.0% 0 0.0%
Door Frames 638 3,189 0 3,965 0 0.0% 0 0.0% 0 0.0%
Door Manufacturer - High Performance 375 3,555 3 2,997 3 100.0% 0 0.0% 0 0.0%
Doors 64,776 327 255 475 157 61.6% 92 36.1% 6 2.4%
Doors - Cellar/Basement/Bilco 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Doors - Commercial 457 3,418 0 3,965 0 0.0% 0 0.0% 0 0.0%
Doors - Industrial 4 4,914 0 3,965 0 0.0% 0 0.0% 0 0.0%
Doors - Installation 7,472 1,354 36 1,408 18 50.0% 15 41.7% 3 8.3%
Doors - Patio 106 4,231 2 3,230 2 100.0% 0 0.0% 0 0.0%
Doors - Repair 40,394 496 151 674 106 70.2% 42 27.8% 3 2.0%
Doors - Rolling 14 4,768 0 3,965 0 0.0% 0 0.0% 0 0.0%
Door-to-Door Freezer Food Sales 464 3,406 2 3,230 0 0.0% 1 50.0% 1 50.0%
Door-to-Door Sales - Cleaning Supplies 4,679 1,673 31 1,493 23 74.2% 7 22.6% 1 3.2%
Door-to-Door Sales - Cosmetics 1,521 2,536 1 3,508 1 100.0% 0 0.0% 0 0.0%
Door-to-Door Sales - Magazines 35,726 543 1,583 124 616 38.9% 811 51.2% 156 9.9%
Door-to-Door Sales - Meat 7,493 1,352 98 860 41 41.8% 48 49.0% 9 9.2%
Door-to-Door Sales - Photography 421 3,475 7 2,485 4 57.1% 2 28.6% 1 14.3%
Doughnut Machines & Supplies 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%
Doughnuts 2,163 2,267 16 1,909 9 56.3% 7 43.8% 0 0.0%
Dowels 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Rank by
Complaints