US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Numismatics 408 3,494 1 3,508 1 100.0% 0 0.0% 0 0.0%
Nurseries - Plants, Trees 78,981 281 488 313 342 70.1% 145 29.7% 1 0.2%
Nursery Stock Dealers 6,742 1,424 44 1,290 20 45.5% 24 54.5% 0 0.0%
Nurserymen Equipment & Supplies 1,181 2,729 7 2,485 5 71.4% 2 28.6% 0 0.0%
Nurses 7,870 1,323 8 2,387 7 87.5% 1 12.5% 0 0.0%
Nurses Registries 6,236 1,482 6 2,589 4 66.7% 2 33.3% 0 0.0%
Nurses Schools 25,230 692 73 1,022 50 68.5% 19 26.0% 4 5.5%
Nurses-Practitioners 706 3,121 2 3,230 2 100.0% 0 0.0% 0 0.0%
Nursing Home Information & Referral 3,349 1,947 9 2,300 7 77.8% 2 22.2% 0 0.0%
Nursing Homes 74,360 294 126 754 99 78.6% 27 21.4% 0 0.0%
Nursuries - Bonsai 249 3,793 0 3,965 0 0.0% 0 0.0% 0 0.0%
Nut Cracking & Shelling Machines 295 3,683 0 3,965 0 0.0% 0 0.0% 0 0.0%
Nutrition 6,538 1,444 15 1,968 9 60.0% 6 40.0% 0 0.0%
Nutritionists 13,857 992 37 1,389 22 59.5% 13 35.1% 2 5.4%
Nuts - Edible 5,848 1,524 13 2,049 9 69.2% 4 30.8% 0 0.0%
Nylon Fabrics 44 4,539 0 3,965 0 0.0% 0 0.0% 0 0.0%
Obituary Notification Service 4 4,914 0 3,965 0 0.0% 0 0.0% 0 0.0%
Observatories 41 4,558 0 3,965 0 0.0% 0 0.0% 0 0.0%
Occupational Health - Nursing Services 11,080 1,124 6 2,589 5 83.3% 1 16.7% 0 0.0%
Occupational Therapists 5,221 1,601 7 2,485 5 71.4% 2 28.6% 0 0.0%
Oceanographic Equipment 17 4,734 0 3,965 0 0.0% 0 0.0% 0 0.0%
Odor Neutralizer 1,489 2,552 5 2,686 4 80.0% 1 20.0% 0 0.0%
Office & Desk Space Rental Service 12,135 1,063 14 2,009 9 64.3% 5 35.7% 0 0.0%
Office Buildings 3,875 1,825 19 1,795 16 84.2% 3 15.8% 0 0.0%
Office Equipment 1,537 2,523 14 2,009 7 50.0% 7 50.0% 0 0.0%
Office Furniture & Equipment 62,413 345 167 636 101 60.5% 64 38.3% 2 1.2%
Office Furniture & Equipment - Installation 4,522 1,695 1 3,508 1 100.0% 0 0.0% 0 0.0%
Office Furniture & Equipment - Rental & Leasing 24,952 697 93 889 71 76.3% 17 18.3% 5 5.4%
Office Furniture & Equipment - Repair & Refinishing 1,992 2,336 5 2,686 4 80.0% 1 20.0% 0 0.0%
Office Furniture & Equipment - Used 5,756 1,538 10 2,233 7 70.0% 3 30.0% 0 0.0%
Office Furniture & Equipment - Wholesale & Manufacturing 2,351 2,209 11 2,175 10 90.9% 1 9.1% 0 0.0%
Office Records - Destruction 1,206 2,715 1 3,508 1 100.0% 0 0.0% 0 0.0%
Office Records Stored 26,714 661 318 406 296 93.1% 22 6.9% 0 0.0%
Office Supplies 201,484 111 1,260 157 1,135 90.1% 113 9.0% 12 1.0%
Office Supplies - Sale by Deceptive Telemarketing 81,822 269 2,272 84 1,709 75.2% 549 24.2% 14 0.6%
Office Supplies - Sale by Telemarketing 2,105 2,285 24 1,649 14 58.3% 9 37.5% 1 4.2%
Oil - Crude - Purchasing 947 2,910 1 3,508 0 0.0% 1 100.0% 0 0.0%
Oil & Gas Exploration & Development 44,910 457 45 1,277 31 68.9% 14 31.1% 0 0.0%
Oil Additives - Manufacturers & Distributors 1,426 2,592 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Burners 5,221 1,601 19 1,795 14 73.7% 5 26.3% 0 0.0%
Oil Handling Equipment 615 3,203 2 3,230 0 0.0% 2 100.0% 0 0.0%
Oil Hole Covers 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Land Leases 13,500 1,011 17 1,874 12 70.6% 5 29.4% 0 0.0%
Oil Marketers 1,295 2,668 14 2,009 11 78.6% 1 7.1% 2 14.3%
Oil Mill Machinery 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Operators 1,852 2,389 3 2,997 2 66.7% 1 33.3% 0 0.0%
Oil Producers 6,640 1,434 16 1,909 5 31.3% 10 62.5% 1 6.3%
Oil Properties 444 3,435 1 3,508 1 100.0% 0 0.0% 0 0.0%
Oil Property Management 1,498 2,549 4 2,829 4 100.0% 0 0.0% 0 0.0%
Oil Refiners 1,468 2,562 8 2,387 5 62.5% 3 37.5% 0 0.0%
Oil Refiners Equipment & Supplies 305 3,663 1 3,508 1 100.0% 0 0.0% 0 0.0%
Oil Reports 129 4,138 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Royalties 4,227 1,754 1 3,508 1 100.0% 0 0.0% 0 0.0%
Oil Seeds 10 4,814 1 3,508 1 100.0% 0 0.0% 0 0.0%
Oil Tank Removal & Installation 5,231 1,599 17 1,874 12 70.6% 5 29.4% 0 0.0%
Oil Well Cementing 146 4,073 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Drilling Mud & Additives 216 3,874 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Equipment & Supplies 1,084 2,801 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Equipment & Supplies - Rental 448 3,432 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Fire Extinguishing 10 4,814 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Fishing Tools 55 4,457 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Logging & Perforating 253 3,783 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oil Well Services 4,640 1,682 1 3,508 0 0.0% 1 100.0% 0 0.0%
Oil Well Surveyors 194 3,930 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oilfield Consultants 2,498 2,161 10 2,233 5 50.0% 5 50.0% 0 0.0%
Oilfield Equipment 5,282 1,592 2 3,230 0 0.0% 2 100.0% 0 0.0%
Oilfield Equipment & Supplies 12,731 1,038 3 2,997 3 100.0% 0 0.0% 0 0.0%
Oilfield Hauling 5,342 1,589 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oilfield Service 25,869 678 4 2,829 3 75.0% 1 25.0% 0 0.0%
Oilfield Supplies 2,743 2,098 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oils - Animal & Fish 6 4,876 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oils - Cutting 12 4,788 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oils - Essential 5,140 1,615 6 2,589 5 83.3% 0 0.0% 1 16.7%
Oils - Fuel 156,481 141 671 252 591 88.1% 76 11.3% 4 0.6%
Oils - Fuel - Treatment Compounds 1,244 2,691 1 3,508 0 0.0% 1 100.0% 0 0.0%
Oils - Hydrogenated 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oils - Industrial 297 3,678 0 3,965 0 0.0% 0 0.0% 0 0.0%
Oils - Lubricating 2,402 2,196 16 1,909 9 56.3% 7 43.8% 0 0.0%
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Complaints