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UNCLASSIFIEOfflieft e1iFl61,fcL USE ONLY<br />

Increase Your Knowledge<br />

Most computer users think <strong>the</strong>y are much safer on line than <strong>the</strong>y actually are<br />

according to a survey of 329 computer users by America Online and <strong>the</strong> National<br />

Cyber Security Alliance (NCSA) during 2004. 174 To conduct <strong>the</strong> survey, AOL and <strong>the</strong><br />

NCSA sent technicians to 329 homes to inspect users' computers. Here's what <strong>the</strong><br />

survey found:<br />

~ Four out of five users had spyware and/or adware on <strong>the</strong>ir computers, and<br />

most did not know this software was running on <strong>the</strong>ir computers.<br />

~ Nearly two-thirds had been infected by a virus at one time (and this is just <strong>the</strong><br />

number who knew about an infection).<br />

~ 85 percent had anti-virus software, but more than half hadn't updated it in a<br />

week or more.<br />

~ Two-thirds of users did not have any type of firewall protection.<br />

~ Nearly three in five users did not know <strong>the</strong> difference between a firewall and<br />

antivirus software.<br />

~ 38 percent of wireless users had not bo<strong>the</strong>red to encrypt <strong>the</strong>ir networks.<br />

Users are endangering not only <strong>the</strong>ir own privacy and security, including any and all<br />

financial and personal data stored on a computer, but <strong>the</strong>y are putting everyone else<br />

at risk. The proliferation of spyware opens <strong>the</strong> gates to intruders who can potentially<br />

gain control of individual computers. When networked toge<strong>the</strong>r, this system of<br />

personal computers can form what is usually called a "zombie army" of PCs that can<br />

be used to attack o<strong>the</strong>r networks. Like it or not, each individual is responsible for his<br />

or her own computer privacy and security, so please pay attention to <strong>the</strong> basics to<br />

protect yourself and o<strong>the</strong>rs. Here are <strong>the</strong> minimum steps you need to take:<br />

~ Keep your system patched and regularly update all security software.<br />

~ Install, routinely run, and UPDATE an anti-virus program (at least once a<br />

week).<br />

~ In general, do not open email attachments.<br />

~ Install and use firewall software and/or hardware (make sure settings are<br />

restrictive).<br />

174 America Online and National CyberSecurity Alliance, "AOL/NCSA Online Safety Study,"<br />

Staysafeonline.org, October 2004, [PDF]<br />

(14 November 2006).<br />

UNCLASSIFIEOlVlieft e1iFl61,fcL USE ONLY 521

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