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Order Management Processing an Order Processing an Order under Order Management refers to assigning the Order to the user (who has logged in for that session) and updating the Print Timestamp and the Process Timestamp associated with that Order. To process an order after getting the Results page (as shown in the Figure 2-4), follow the following steps: 1. Click PON for the Order which you want to process. If the Order has not been assigned to any user, the following confirmation dialog appears, as shown in Figure 7-6: Figure 7-6: Confirmation Dialog for Processing an Order 2. Click Yes to process the Order (the Order will be assigned to the user) The ezAccess Order Management screen is displayed as shown in the Figure 7-7 -or- Click No to open the Order in Order Management (without being able to process the Order) -or- Click Cancel if you do not want to process that Order and return to the Results page. 7-8 4.8.0 User Guide April 2009
Order Management Figure 7-7: Page for Processing an Order 3. To print the Order, click Printer icon on the toolbar. This will set the timestamp for Order Print Time 4. Click Process Order icon on the toolbar to process the Order. This will set the Timestamp for Order Process Time (COPS Process Time). 5. To go back to the Results page, click Go to Results Page icon on the toolbar. The Process Order and Print Order functions can also be accessed using the "Actions" Menu E.g. If you click on the Process Order icon and then on the Go to Results Page icon, the Results page with the User ID and COPS Process Time updated for that Order will be shown, as shown in Figure 7-8. April 2009 4.8.0 User Guide 7-9
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ezAccess User Guide Software Versio
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Contents Preface...................
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Contents Understanding Responses ..
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List of Figures Figure 1-1: ezAcces
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List of Figures Figure 8-2: Window
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List of Tables Table 2-1: Task Road
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Preface About This Guide This User
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Preface Example Convention Descript
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Preface • User GUI enhancements i
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1 1 Introduction 1 This chapter pro
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Summarizing the ezAccess Process In
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Introduction Process Components ezA
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Introduction The conversion of orde
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2 1 Access to ezAccess 2 This chapt
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Access to ezAccess Login This secti
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3 1 ezAccess User Interface 3 This
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ezAccess User Interface ASR Orders
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ezAccess User Interface • Validat
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ezAccess User Interface • Tool Ba
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ezAccess User Interface ASR Respons
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ezAccess User Interface • Print C
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ezAccess User Interface • Form Na
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ezAccess User Interface ASR Queries
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ezAccess User Interface Help Menu T
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4 4 Access Service Requests 4 A ser
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Access Service Requests Table 4-1 s
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Access Service Requests Figure 4-2:
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Figure 4-8: EVC Subdirectory Window
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Access Service Requests Figure 4-11
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Access Service Requests 2. Narrow y
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Access Service Requests 5. Select t
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Access Service Requests Cancel Supp
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Access Service Requests 5. Select t
Page 83 and 84: Access Service Requests Create New
Page 85 and 86: Access Service Requests 2. Click Se
Page 87 and 88: Access Service Requests Printing an
Page 89 and 90: Keyboard Shortcuts in ezAccess inte
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Page 109 and 110: ASR Order Responses 2. Click ASR Re
Page 111 and 112: 6 1 Queries 6 Occasionally, you may
Page 113 and 114: Queries Figure 6-2: List Most Recen
Page 115 and 116: Queries Figure 6-4: View an ASR Ord
Page 117 and 118: Queries 2. Narrow your search by en
Page 119 and 120: Queries Figure 6-8: View an ASR Res
Page 121 and 122: Queries 2. Narrow your search by en
Page 123 and 124: Queries 4. Click PON to select the
Page 125 and 126: Queries Figure 6-13: Notification
Page 127 and 128: 7 1 Order Management 7 The Order Ma
Page 129 and 130: Figure 7-2: Order Management Home p
Page 131 and 132: Order Management Figure 7-3: Order
Page 133: Order Management 4. At a time only
Page 137 and 138: Most Recent Queries Order Managemen
Page 139 and 140: 8 1 User Worklist 8 The User Workli
Page 141 and 142: User Worklist Recent responses sent
Page 143 and 144: A A OBF Forms A The Ordering and Bi
Page 145 and 146: OBF Forms Access Services When a cu
Page 147 and 148: Understanding OBF Forms OBF Forms T
Page 149 and 150: OBF Forms Additional Ring Informati
Page 151 and 152: OBF Forms Ethernet Virtual Connecti
Page 153 and 154: OBF Forms Ring Use the Ring form to
Page 155 and 156: OBF Forms WATS This form is used by
Page 157 and 158: OBF Forms Network Assignment Inform
Page 159 and 160: Glossary This glossary provides a d
Page 161 and 162: Glossary Term Description DSI EDI E
Page 163 and 164: Glossary Term Description RBOC RHBC
Page 165 and 166: Index -Aabout this manual, Preface-
Page 167 and 168: Index service type and associated f
Page 169 and 170: Index overview, 1-2 process flow, 1
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