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OBF Forms Form Description For complete information about any OBF form, refer to ASOG guidelines. Access Service Request (ASR) Use the ASR form to request various services as specified in contracts and tariffs. The ASR form contains all information required for administrative, billing, and contact details and must always be associated with a service-specific form containing circuit and location detail necessary for provisioning the request. The ASR form is divided into the following sections: • Administrative section contains information about the service being ordered such as quantity, requisition type, desired due date, and so on. • Contact section contains initiator information; the design contact name, address, and telephone number; and the implementation contact name and telephone number. • Billing section provides the billing name and address information. Additional Circuit Information (ACI) Use the ACI form when the customer or the provider is stipulating circuit-specific information that cannot readily be provided on a service-specific request form. The ACI form must always be associated with one of the following service-specific forms: • FGA Request • Trunking Request • Transport Request • End User Special Access Request A-6 4.8.0 User Guide April 2009
OBF Forms Additional Ring Information (ARI) Use the ARI form to order additional Ring segments, to specify ordering options, and describe the termination of the ARI. The ARI form must always be associated with an ASR form which contains administrative and billing detail and with a Ring form defining the Ring service and the first segment. Confirmation Notice (CN) Use the CN form in response to an ASR order received from a trading partner to provide the customer with information associated with the request for service. Clarification Request (CR) Use the CR form in response to an ASR order received from a trading partner to request information required to resolve discrepancies on the ASR form before providing confirmation. In response, the customer may issue a supplement or call the provider to resolve the issues. The clarification process depends on the current customer/provider negotiations or agreements. Design Layout Report (DLR) Use the DLR form in response to an ASR order received from a trading partner to define the service to be provided. April 2009 4.8.0 User Guide A-7
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ezAccess User Guide Software Versio
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Contents Preface...................
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Contents Understanding Responses ..
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List of Figures Figure 1-1: ezAcces
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List of Figures Figure 8-2: Window
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List of Tables Table 2-1: Task Road
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Preface About This Guide This User
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Preface Example Convention Descript
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Preface • User GUI enhancements i
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1 1 Introduction 1 This chapter pro
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Summarizing the ezAccess Process In
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Introduction Process Components ezA
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Introduction The conversion of orde
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2 1 Access to ezAccess 2 This chapt
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Access to ezAccess Login This secti
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3 1 ezAccess User Interface 3 This
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ezAccess User Interface ASR Orders
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ezAccess User Interface • Validat
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ezAccess User Interface • Tool Ba
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ezAccess User Interface ASR Respons
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ezAccess User Interface • Print C
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ezAccess User Interface • Form Na
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ezAccess User Interface ASR Queries
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ezAccess User Interface Help Menu T
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4 4 Access Service Requests 4 A ser
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Access Service Requests Table 4-1 s
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Access Service Requests Figure 4-2:
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Figure 4-8: EVC Subdirectory Window
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Access Service Requests Figure 4-11
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Access Service Requests 2. Narrow y
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Access Service Requests 5. Select t
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Access Service Requests Cancel Supp
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Access Service Requests 5. Select t
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Access Service Requests Create New
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Access Service Requests 2. Click Se
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Access Service Requests Printing an
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Keyboard Shortcuts in ezAccess inte
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5 1 ASR Order Responses 5 This chap
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ASR Order Responses Figure 5-1: Sea
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ASR Order Responses Figure 5-3: Pag
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Page 109 and 110: ASR Order Responses 2. Click ASR Re
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Page 119 and 120: Queries Figure 6-8: View an ASR Res
Page 121 and 122: Queries 2. Narrow your search by en
Page 123 and 124: Queries 4. Click PON to select the
Page 125 and 126: Queries Figure 6-13: Notification
Page 127 and 128: 7 1 Order Management 7 The Order Ma
Page 129 and 130: Figure 7-2: Order Management Home p
Page 131 and 132: Order Management Figure 7-3: Order
Page 133 and 134: Order Management 4. At a time only
Page 135 and 136: Order Management Figure 7-7: Page f
Page 137 and 138: Most Recent Queries Order Managemen
Page 139 and 140: 8 1 User Worklist 8 The User Workli
Page 141 and 142: User Worklist Recent responses sent
Page 143 and 144: A A OBF Forms A The Ordering and Bi
Page 145 and 146: OBF Forms Access Services When a cu
Page 147: Understanding OBF Forms OBF Forms T
Page 151 and 152: OBF Forms Ethernet Virtual Connecti
Page 153 and 154: OBF Forms Ring Use the Ring form to
Page 155 and 156: OBF Forms WATS This form is used by
Page 157 and 158: OBF Forms Network Assignment Inform
Page 159 and 160: Glossary This glossary provides a d
Page 161 and 162: Glossary Term Description DSI EDI E
Page 163 and 164: Glossary Term Description RBOC RHBC
Page 165 and 166: Index -Aabout this manual, Preface-
Page 167 and 168: Index service type and associated f
Page 169 and 170: Index overview, 1-2 process flow, 1
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