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Access Service Requests 2. Select File > Print from the browser to print the form as shown in the print view window. If you want to use the fax capability, first verify that your fax is installed as a printer and connected through an analog line to a fax modem, then select the fax as the printer in the Name field You can also print all forms associated with a complete Order by selecting the menu option Actions > Print View > Order You must have Acrobat Reader installed on your computer to view the PDF format Print View. Otherwise Print View is not visible. 4-40 4.8.0 User Guide April 2009
Keyboard Shortcuts in ezAccess interface Access Service Requests The ezAccess interface provides some keyboard shortcuts for faster access to commonly used functionality. The details of these shortcuts are as follows: • When an Order / Response is active: • Press Alt + F7 to save • Press Alt + F8 to validate • Press Alt + F9 to send • Press Alt + F10 to validate and send • Press Alt + F3 to Prepopulate ASR form • When a multiple-instance Form (e.g. MSL) is in focus: • Press Ctrl + Insert to add a new instance • When an instance of multiple-instance Form is in focus: • Press Ctrl + Delete to delete the instance • When a form field has focus • Press Alt + F2 to display context sensitive help for the field • Press Alt + F11 to go to the first field in the next section of the form • Press Alt + F12 to go to the first field in the previous section of the form April 2009 4.8.0 User Guide 4-41
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ezAccess User Guide Software Versio
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Contents Preface...................
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Contents Understanding Responses ..
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List of Figures Figure 1-1: ezAcces
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List of Figures Figure 8-2: Window
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List of Tables Table 2-1: Task Road
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Preface About This Guide This User
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Preface Example Convention Descript
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Preface • User GUI enhancements i
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1 1 Introduction 1 This chapter pro
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Summarizing the ezAccess Process In
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Introduction Process Components ezA
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Introduction The conversion of orde
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2 1 Access to ezAccess 2 This chapt
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Access to ezAccess Login This secti
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3 1 ezAccess User Interface 3 This
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ezAccess User Interface ASR Orders
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ezAccess User Interface • Validat
Page 37 and 38: ezAccess User Interface • Tool Ba
Page 39 and 40: ezAccess User Interface ASR Respons
Page 41 and 42: ezAccess User Interface • Print C
Page 43 and 44: ezAccess User Interface • Form Na
Page 45 and 46: ezAccess User Interface ASR Queries
Page 47 and 48: ezAccess User Interface Help Menu T
Page 49 and 50: 4 4 Access Service Requests 4 A ser
Page 51 and 52: Access Service Requests Table 4-1 s
Page 53 and 54: Access Service Requests Figure 4-2:
Page 65 and 66: Figure 4-8: EVC Subdirectory Window
Page 69 and 70: Access Service Requests Figure 4-11
Page 71 and 72: Access Service Requests 2. Narrow y
Page 73 and 74: Access Service Requests 5. Select t
Page 77 and 78: Access Service Requests Cancel Supp
Page 81 and 82: Access Service Requests 5. Select t
Page 83 and 84: Access Service Requests Create New
Page 85 and 86: Access Service Requests 2. Click Se
Page 87: Access Service Requests Printing an
Page 91 and 92: 5 1 ASR Order Responses 5 This chap
Page 93 and 94: ASR Order Responses Figure 5-1: Sea
Page 95 and 96: ASR Order Responses Figure 5-3: Pag
Page 97 and 98: ASR Order Responses Figure 5-5: CN
Page 99 and 100: ASR Order Responses 2. Narrow your
Page 101 and 102: ASR Order Responses 5. Select the A
Page 103 and 104: ASR Order Responses 2. Narrow your
Page 105 and 106: ASR Order Responses 5. Select the A
Page 107 and 108: ASR Order Responses Figure 5-14: Op
Page 109 and 110: ASR Order Responses 2. Click ASR Re
Page 111 and 112: 6 1 Queries 6 Occasionally, you may
Page 113 and 114: Queries Figure 6-2: List Most Recen
Page 115 and 116: Queries Figure 6-4: View an ASR Ord
Page 117 and 118: Queries 2. Narrow your search by en
Page 119 and 120: Queries Figure 6-8: View an ASR Res
Page 121 and 122: Queries 2. Narrow your search by en
Page 123 and 124: Queries 4. Click PON to select the
Page 125 and 126: Queries Figure 6-13: Notification
Page 127 and 128: 7 1 Order Management 7 The Order Ma
Page 129 and 130: Figure 7-2: Order Management Home p
Page 131 and 132: Order Management Figure 7-3: Order
Page 133 and 134: Order Management 4. At a time only
Page 135 and 136: Order Management Figure 7-7: Page f
Page 137 and 138: Most Recent Queries Order Managemen
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8 1 User Worklist 8 The User Workli
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User Worklist Recent responses sent
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A A OBF Forms A The Ordering and Bi
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OBF Forms Access Services When a cu
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Understanding OBF Forms OBF Forms T
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OBF Forms Additional Ring Informati
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OBF Forms Ethernet Virtual Connecti
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OBF Forms Ring Use the Ring form to
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OBF Forms WATS This form is used by
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OBF Forms Network Assignment Inform
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Glossary This glossary provides a d
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Glossary Term Description DSI EDI E
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Glossary Term Description RBOC RHBC
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Index -Aabout this manual, Preface-
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Index service type and associated f
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Index overview, 1-2 process flow, 1
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