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OBF Forms
Access Services
When a customer requests access service from a provider to be used in conjunction
with its telecommunication services, the customer should prepare and forward to the
provider the appropriate access service request order forms. The applicable field
entries should be completed in the prescribed manner as covered in the ASOG.
Access services are broadly categorized as:
• Switched Access - a lineside or trunkside switching termination connected by a
facility configuration to a customer location. Switched access is ordered and
billed on a bundled or unbundled basis depending on the provider’s tariffs.
Feature groups (bundled services) and basic service arrangements (unbundled
services) are ordered using the FGA form for lineside connections or the
Trunking form for trunkside connections.
• Non-Switched Access - a facility configuration provided between two or more
locations. These locations may be the customer terminal, that of another
customer terminal, a customer premise, or a provider location. CENTREX
locations are defined as end user locations for ordering and provisioning access.
For more details, refer to ASOG guidelines.
April 2009 4.8.0 User Guide A-3