Download the ezAccess ® User Guide - Windstream Business ...
Download the ezAccess ® User Guide - Windstream Business ...
Download the ezAccess ® User Guide - Windstream Business ...
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Access Service Requests<br />
Figure 4-2: Transport Subdirectory Window Showing <strong>the</strong> ASR Form Selected<br />
3. Select <strong>the</strong> form from <strong>the</strong> navigator tree.<br />
The Form View Panel displays <strong>the</strong> corresponding form with all <strong>the</strong> fields<br />
arranged as per <strong>the</strong> OBF ASOG forms.<br />
4. Enter information in <strong>the</strong> mandatory fields which are displayed in blue color. You<br />
may also enter information in o<strong>the</strong>r fields which are not mandatory.<br />
Field definitions are provided in ASOG 37 and ASOG 38 specifications.<br />
The ASR form is same for each service. If a form is required for <strong>the</strong> order, it is listed on <strong>the</strong><br />
navigator panel of <strong>the</strong> window. To add additional MULTI-EC, SALI, ACI, NAI, VCAT or<br />
VC forms, right click <strong>the</strong> form in navigator window, Click Add Additional form<br />
5. Click each form in <strong>the</strong> navigator panel and complete <strong>the</strong> required fields in <strong>the</strong><br />
form View Panel as required by <strong>the</strong> carrier and <strong>the</strong> ASOG 38 guidelines.<br />
April 2009 4.8.0 <strong>User</strong> <strong>Guide</strong> 4-5