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Contents ASR Orders Menu ............................................................................................................................ 3-3 Actions Menu ................................................................................................................................... 3-4 Help Menu ........................................................................................................................................ 3-5 A Sample Order Screen .................................................................................................................... 3-6 Response Home Page ............................................................................................................................. 3-8 ASR Responses Menu ...................................................................................................................... 3-9 Actions Menu ................................................................................................................................. 3-10 A Sample Response Screen ............................................................................................................ 3-12 Queries Home Page ............................................................................................................................. 3-14 ASR Queries Menu......................................................................................................................... 3-15 Actions Menu ................................................................................................................................. 3-16 Help Menu ...................................................................................................................................... 3-17 4 Access Service Requests.......................................................................................................................... 4-1 Creating ASR Orders ............................................................................................................................ 4-2 Transport Form................................................................................................................................. 4-4 End User Specified Access (EUSA) Form....................................................................................... 4-6 Feature Group A Form ..................................................................................................................... 4-8 Trunking Form................................................................................................................................ 4-10 Ring Form....................................................................................................................................... 4-12 WATS Form ................................................................................................................................... 4-14 EVC Form ...................................................................................................................................... 4-16 Modifying ASR Orders ....................................................................................................................... 4-18 Create a New Order From Existing ASR Order............................................................................. 4-18 Create a Supplement Order............................................................................................................. 4-22 Correction/Other ....................................................................................................................... 4-22 Due Date Change...................................................................................................................... 4-25 Cancel Supplement ................................................................................................................... 4-29 Create New from Saved Orders...................................................................................................... 4-34 Create New from Template ............................................................................................................ 4-35 Deleting Saved Order ........................................................................................................................... 4-36 Actions on ASR Order Form................................................................................................................ 4-38 Printing an ASR Form.......................................................................................................................... 4-39 Keyboard Shortcuts in ezAccess interface ........................................................................................... 4-41 5 ASR Order Responses ............................................................................................................................ 5-1 iv 4.8.0 User Guide April 2009
Contents Understanding Responses ..................................................................................................................... 5-1 Creating Responses ................................................................................................................................ 5-2 Firm Order Confirmation (CN) ........................................................................................................ 5-2 Clarification Request (CR) ............................................................................................................... 5-8 Design Layout Report (DLR)......................................................................................................... 5-12 Modifying ASR Responses ............................................................................................................ 5-16 Deleting ASR Responses................................................................................................................ 5-18 Actions on ASR Response Form ......................................................................................................... 5-19 6 Queries ..................................................................................................................................................... 6-1 Querying Orders ............................................................................................................................... 6-1 Viewing Responses .......................................................................................................................... 6-6 Querying Orders/Responses ........................................................................................................... 6-10 Notification Panel................................................................................................................................. 6-14 Viewing Notification Panel ............................................................................................................ 6-14 Export to Excel .................................................................................................................................... 6-15 7 Order Management................................................................................................................................. 7-1 Access to Order Management ............................................................................................................... 7-1 Using Order Management Form ............................................................................................................ 7-4 Processing an Order ............................................................................................................................... 7-8 Most Recent Queries ............................................................................................................................ 7-11 Order Management ................................................................................................................... 7-11 8 User Worklist........................................................................................................................................... 8-1 Recent orders sent by the user .......................................................................................................... 8-1 Recent responses sent by the user..................................................................................................... 8-3 Recent Orders history by the user..................................................................................................... 8-4 A OBF Forms ............................................................................................................................................ A-1 Understanding ASOG Requirements ................................................................................................... A-1 The Ordering Process ...................................................................................................................... A-2 April 2009 4.8.0 User Guide v
Page 1 and 2: ezAccess User Guide Software Versio
Page 3: Contents Preface...................
Page 7 and 8: List of Figures Figure 1-1: ezAcces
Page 9 and 10: List of Figures Figure 8-2: Window
Page 11 and 12: List of Tables Table 2-1: Task Road
Page 13 and 14: Preface About This Guide This User
Page 15 and 16: Preface Example Convention Descript
Page 17 and 18: Preface • User GUI enhancements i
Page 19 and 20: 1 1 Introduction 1 This chapter pro
Page 21 and 22: Summarizing the ezAccess Process In
Page 23 and 24: Introduction Process Components ezA
Page 25 and 26: Introduction The conversion of orde
Page 27 and 28: 2 1 Access to ezAccess 2 This chapt
Page 29 and 30: Access to ezAccess Login This secti
Page 31 and 32: 3 1 ezAccess User Interface 3 This
Page 33 and 34: ezAccess User Interface ASR Orders
Page 35 and 36: ezAccess User Interface • Validat
Page 37 and 38: ezAccess User Interface • Tool Ba
Page 39 and 40: ezAccess User Interface ASR Respons
Page 41 and 42: ezAccess User Interface • Print C
Page 43 and 44: ezAccess User Interface • Form Na
Page 45 and 46: ezAccess User Interface ASR Queries
Page 47 and 48: ezAccess User Interface Help Menu T
Page 49 and 50: 4 4 Access Service Requests 4 A ser
Page 51 and 52: Access Service Requests Table 4-1 s
Page 53 and 54: Access Service Requests Figure 4-2:
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Access Service Requests Figure 4-3:
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Figure 4-8: EVC Subdirectory Window
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Access Service Requests Figure 4-11
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Access Service Requests 2. Narrow y
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Access Service Requests 5. Select t
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Access Service Requests Cancel Supp
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Access Service Requests 5. Select t
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Access Service Requests Create New
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Access Service Requests 2. Click Se
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Access Service Requests Printing an
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Keyboard Shortcuts in ezAccess inte
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5 1 ASR Order Responses 5 This chap
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ASR Order Responses Figure 5-1: Sea
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ASR Order Responses Figure 5-3: Pag
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ASR Order Responses Figure 5-5: CN
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ASR Order Responses 2. Narrow your
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ASR Order Responses 5. Select the A
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ASR Order Responses 2. Narrow your
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ASR Order Responses 5. Select the A
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ASR Order Responses Figure 5-14: Op
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ASR Order Responses 2. Click ASR Re
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6 1 Queries 6 Occasionally, you may
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Queries Figure 6-2: List Most Recen
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Queries Figure 6-4: View an ASR Ord
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Queries 2. Narrow your search by en
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Queries Figure 6-8: View an ASR Res
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Queries 2. Narrow your search by en
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Queries 4. Click PON to select the
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Queries Figure 6-13: Notification
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7 1 Order Management 7 The Order Ma
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Figure 7-2: Order Management Home p
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Order Management Figure 7-3: Order
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Order Management 4. At a time only
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Order Management Figure 7-7: Page f
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Most Recent Queries Order Managemen
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8 1 User Worklist 8 The User Workli
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User Worklist Recent responses sent
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A A OBF Forms A The Ordering and Bi
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OBF Forms Access Services When a cu
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Understanding OBF Forms OBF Forms T
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OBF Forms Additional Ring Informati
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OBF Forms Ethernet Virtual Connecti
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OBF Forms Ring Use the Ring form to
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OBF Forms WATS This form is used by
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OBF Forms Network Assignment Inform
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Glossary This glossary provides a d
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Glossary Term Description DSI EDI E
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Glossary Term Description RBOC RHBC
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Index -Aabout this manual, Preface-
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Index service type and associated f
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Index overview, 1-2 process flow, 1
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