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Access Service Requests Create a Supplement Order This section describes of how to correct an order, change the due date and cancel a supplement. Correction/Other Use the following procedure to send a new order for correction: 1. Select ASR Orders > Create a Supplement Order > Correction/Other The Search for Order window appears as shown in Figure 4-12. Use the following procedure to change the due date: Figure 4-12: Search for Order Window 4-22 4.8.0 User Guide April 2009
Access Service Requests 2. Narrow your search by entering the specific search criteria under New Queries tab. Click Search to search for the orders. The list of existing matching orders are displayed as shown in the Figure 4-14. -or Click Cancel to cancel the search operation. If you did not enter a Start Date and End Date, ezAccess displays the documents that have passed through the gateway on the current date only. 3. To search the orders based on previous search criteria click the Recent Queries tab. This displays the 10 most recent queries for orders as show in Figure 4-13. Figure 4-13: List Most Recent Queries for Orders Click on the link to display the list of existing orders matching the search criteria as shown in Figure 4-14. April 2009 4.8.0 User Guide 4-23
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ezAccess User Guide Software Versio
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Contents Preface...................
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Contents Understanding Responses ..
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List of Figures Figure 1-1: ezAcces
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List of Figures Figure 8-2: Window
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List of Tables Table 2-1: Task Road
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Preface About This Guide This User
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Preface Example Convention Descript
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Preface • User GUI enhancements i
Page 19 and 20: 1 1 Introduction 1 This chapter pro
Page 21 and 22: Summarizing the ezAccess Process In
Page 23 and 24: Introduction Process Components ezA
Page 25 and 26: Introduction The conversion of orde
Page 27 and 28: 2 1 Access to ezAccess 2 This chapt
Page 29 and 30: Access to ezAccess Login This secti
Page 31 and 32: 3 1 ezAccess User Interface 3 This
Page 33 and 34: ezAccess User Interface ASR Orders
Page 35 and 36: ezAccess User Interface • Validat
Page 37 and 38: ezAccess User Interface • Tool Ba
Page 39 and 40: ezAccess User Interface ASR Respons
Page 41 and 42: ezAccess User Interface • Print C
Page 43 and 44: ezAccess User Interface • Form Na
Page 45 and 46: ezAccess User Interface ASR Queries
Page 47 and 48: ezAccess User Interface Help Menu T
Page 49 and 50: 4 4 Access Service Requests 4 A ser
Page 51 and 52: Access Service Requests Table 4-1 s
Page 53 and 54: Access Service Requests Figure 4-2:
Page 65 and 66: Figure 4-8: EVC Subdirectory Window
Page 69: Access Service Requests Figure 4-11
Page 73 and 74: Access Service Requests 5. Select t
Page 75 and 76: Access Service Requests Figure 4-16
Page 77 and 78: Access Service Requests Cancel Supp
Page 79 and 80: Access Service Requests Figure 4-19
Page 81 and 82: Access Service Requests 5. Select t
Page 83 and 84: Access Service Requests Create New
Page 85 and 86: Access Service Requests 2. Click Se
Page 87 and 88: Access Service Requests Printing an
Page 89 and 90: Keyboard Shortcuts in ezAccess inte
Page 91 and 92: 5 1 ASR Order Responses 5 This chap
Page 93 and 94: ASR Order Responses Figure 5-1: Sea
Page 95 and 96: ASR Order Responses Figure 5-3: Pag
Page 97 and 98: ASR Order Responses Figure 5-5: CN
Page 99 and 100: ASR Order Responses 2. Narrow your
Page 101 and 102: ASR Order Responses 5. Select the A
Page 103 and 104: ASR Order Responses 2. Narrow your
Page 105 and 106: ASR Order Responses 5. Select the A
Page 107 and 108: ASR Order Responses Figure 5-14: Op
Page 109 and 110: ASR Order Responses 2. Click ASR Re
Page 111 and 112: 6 1 Queries 6 Occasionally, you may
Page 113 and 114: Queries Figure 6-2: List Most Recen
Page 115 and 116: Queries Figure 6-4: View an ASR Ord
Page 117 and 118: Queries 2. Narrow your search by en
Page 119 and 120: Queries Figure 6-8: View an ASR Res
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Queries 2. Narrow your search by en
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Queries 4. Click PON to select the
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Queries Figure 6-13: Notification
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7 1 Order Management 7 The Order Ma
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Figure 7-2: Order Management Home p
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Order Management Figure 7-3: Order
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Order Management 4. At a time only
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Order Management Figure 7-7: Page f
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Most Recent Queries Order Managemen
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8 1 User Worklist 8 The User Workli
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User Worklist Recent responses sent
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A A OBF Forms A The Ordering and Bi
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OBF Forms Access Services When a cu
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Understanding OBF Forms OBF Forms T
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OBF Forms Additional Ring Informati
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OBF Forms Ethernet Virtual Connecti
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OBF Forms Ring Use the Ring form to
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OBF Forms WATS This form is used by
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OBF Forms Network Assignment Inform
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Glossary This glossary provides a d
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Glossary Term Description DSI EDI E
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Glossary Term Description RBOC RHBC
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Index -Aabout this manual, Preface-
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Index service type and associated f
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Index overview, 1-2 process flow, 1
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