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Chapter 1 - San Diego Housing Commission

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<strong>Chapter</strong> 1 – Statement of Policies and Objectives<br />

F. LIMITED ENGLISH PROFICIENT PERSONS<br />

It is the policy of the <strong>San</strong> <strong>Diego</strong> <strong>Housing</strong> <strong>Commission</strong> to ensure that persons with Limited English<br />

Proficiency (LEP) shall not be discriminated against nor denied meaningful access to, and<br />

participation in, any of SDHC’s programs and activities. By identifying the language needs of<br />

clients and utilizing available bilingual resources to address those needs, SDHC staff will ensure<br />

that LEP clients have the necessary meaningful access to all available services.<br />

Towards that end, SDHC has adopted a “Language Access Plan” (LAP) that applies to all<br />

programs, services, activities and facilities of the SDHC, regardless of receipt of Federal financial<br />

support. The LAP concentrates on improving access to <strong>Housing</strong> <strong>Commission</strong> resources, with a<br />

focus on those areas with regular and frequent contact with LEP persons.<br />

The entire Language Access Plan will be available on SDHC’s website at http://www.sdhc.org/ under the<br />

Fair <strong>Housing</strong> section.<br />

G. ACCOMMODATIONS TO A PERSON WITH A DISABILITY POLICY [24 CFR 100.202]<br />

It is the policy of SDHC to be service-directed in the administration of the housing programs, and to<br />

exercise and demonstrate a high level of professionalism while providing housing services to families.<br />

An applicant and/or a participant with a disability must first ask for a specific change to a policy or<br />

practice as an accommodation of their disability before SDHC will treat a person differently than anyone<br />

else. SDHC’s policies and practices will be designed to provide assurances that a person with a disability<br />

will be accommodated, upon request, so that they may fully access and utilize the housing program and<br />

related services. The availability of requesting an accommodation may be made known by including<br />

notices on SDHC forms and letters. This policy is intended to afford a person with a disability an equal<br />

opportunity to obtain the same result, to gain the same benefit, or to reach the same level of<br />

achievement as those who do not have a disability. The policy is applicable to all situations described in<br />

this Administrative Plan including when a family initiates contact with SDHC, when SDHC initiates<br />

contact with a family, and when SDHC schedules or reschedules appointments of any kind.<br />

To be eligible to request an accommodation for a person with a disability, the requester must first<br />

certify (if apparent) or verify (if not apparent) that they meet at least one of three qualifying definitions<br />

under the Fair <strong>Housing</strong> Act/ADA/Section 504 definitions of handicap. The person must: [24 CFR<br />

100.201]<br />

- Have a physical, mental or emotional impairment that substantially limits one or more of the<br />

person’s major life activities;<br />

- Have a record of such impairment; or<br />

- Be regarded as having such an impairment<br />

Rehabilitated former drug users and alcoholics are covered under the ADA. However, a current drug<br />

user is not covered. In accordance with 24 CFR 5.403, individuals are not considered disabled for<br />

eligibility purposes solely based on any drug or alcohol dependence. Individuals whose drug or alcohol<br />

addiction is a material factor to their disability are excluded from the definition. Individuals are<br />

considered disabled if disabling mental and physical limitations would persist if drug or alcohol abuse<br />

discontinued.<br />

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