f) Personnel expenses Compensation Charges Welfare benefits (Note 19) Training Labor claims and termination of employees (Note 12b) Stock Option Plan Total Employees’ profit sharing Total with Employees’ profit sharing 01/01 to 03/31/2013 01/01 to 03/31/2012 (1,532,399) (1,465,458) (527,763) (518,754) (474,540) (344,564) (38,224) (54,973) (461,149) (373,178) (47,167) (40,435) (3,081,242) (2,797,362) (568,457) (594,520) (3,649,699) (3,391,882) g) Other administrative expenses Data processing and telecommunications Depreciation and amortization Installations Third-party services Financial system services Advertising, promotions and publication Transportation Materials Security Travel expenses Other Total 01/01 to 03/31/2013 01/01 to 03/31/2012 (866,633) (871,204) (442,967) (377,116) (538,604) (553,883) (769,358) (776,586) (112,578) (111,151) (200,402) (188,076) (113,233) (130,561) (74,344) (116,017) (130,935) (132,773) (40,909) (38,812) (139,525) (131,855) (3,429,488) (3,428,034) <strong>Itaú</strong> Unibanco Holding S.A. – Complete Financial Statements – Mach 31, 2013 156
h) Other operating revenue Reversal of operating provisions Recovery of charges and expenses Other Total 01/01 to 03/31/2013 01/01 to 03/31/2012 14,771 5,433 8,463 13,709 32,210 38,275 55,444 57,417 i) Other operating expenses Provision for contingencies (Note 12b) Civil lawsuits Tax and social security contributions Other Selling - Credit cards Claims Provision for health insurance (Note 13c) Refund of interbank costs Other Total 01/01 to 03/31/2013 01/01 to 03/31/2012 (415,217) (477,079) (369,931) (450,090) (40,158) (23,496) (5,128) (3,493) (452,525) (350,116) (106,844) (165,478) (4,859) (2,842) (57,644) (56,459) (217,681) (277,048) (1,254,770) (1,329,022) <strong>Itaú</strong> Unibanco Holding S.A. – Complete Financial Statements – Mach 31, 2013 157
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financial report March 31, 2013 Ita
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management discussion analysis Ita
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Executive Summary We present below
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Executive Summary Banking Services
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analysis of net income Itaú Uniban
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alance sheet, balance sheet by curr
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Balance Sheet Funding Mar 31, 13 De
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Balance Sheet by Currency We adopt
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Capital Ratios (BIS) Solvency Ratio
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Ownership Structure The management
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Annual and Extraordinary Stockholde
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Analysis of Segments Pro Forma Adju
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anking operations & insurance opera
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activities abroad Itaú Unibanco Ho
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Activities abroad Latin America - B
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Itaú Unibanco Holding S.A. - Compl
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Banco Itaú BMG Consignado S.A. - i
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3.2) Income R$ billion Statement of
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Default At March 31, 2013, total de
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ITAÚ UNIBANCO S.A. Chief Executive
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In ITAÚ UNIBANCO HOLDING CONSOLIDA
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NOTE 3 - REQUIREMENTS OF CAPITAL AN
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During this period, the effects of
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Cash Flow Hedge - the effective amo
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