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RealFlight G3 Manual - Great Planes Software Support

RealFlight G3 Manual - Great Planes Software Support

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Please enter in all the correct registration. If you forget your password, contact <strong>Great</strong><br />

<strong>Planes</strong> <strong>Support</strong>. To do so, email them at rfsupport@greatplanes.com or telephone<br />

them at 217-398-8970 (option #1). They will confirm your identity, and issue you a<br />

new password.<br />

HARDWARE INFORMATION<br />

<strong>RealFlight</strong> <strong>G3</strong> offers the option of automatically sending us information pertaining to<br />

your system hardware and settings when you register. If you leave the Send<br />

Hardware Information box checked when you register, <strong>RealFlight</strong> <strong>G3</strong> will send us<br />

this information.<br />

This hardware information will assist us in diagnosing any problems you may<br />

encounter later, should you need to contact Technical <strong>Support</strong>. Consequently, we<br />

suggest that you leave this box checked when registering.<br />

This feature is optional. If you uncheck the box, <strong>RealFlight</strong> <strong>G3</strong> will not send us any<br />

information about your system. Alternatively, you can view exactly what<br />

information <strong>RealFlight</strong> will send us before you decide. To view the information,<br />

click the Technical <strong>Support</strong> button. When the Technical <strong>Support</strong> page appears,<br />

click Assemble System Information.<br />

UPDATE TO LATEST VERSION<br />

After registering (you only need to register once), you can update to the latest<br />

version. This will download all necessary files and correctly install the upgrade.<br />

Click this button to Update to Latest Version.<br />

CHECK FOR UPDATES BEFORE STARTING REALFLIGHT<br />

If you check this box, every time you run the <strong>RealFlight</strong> <strong>G3</strong> software it will check to<br />

determine whether or not there is a newer version of <strong>RealFlight</strong> <strong>G3</strong> available to you.<br />

If a new version exists, <strong>RealFlight</strong> <strong>G3</strong> will ask if you wish to download and install<br />

the newer build.<br />

Please note: your PC must be connected to the Internet in order to check for updates.<br />

ADVANCED OPTIONS<br />

UPDATE TO SPECIFIC VERSION<br />

If you are having problems with a version you just downloaded, you can actually go<br />

backwards and retrieve a previous version. If the previous version fixes your<br />

problem, please contact our technical support team at rfsupport@greatplanes.com<br />

and let them know about the problem encountered.<br />

R/C Simulator <strong>RealFlight</strong> Appendix B. <strong>RealFlight</strong> <strong>G3</strong> Launcher • 353

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