Syngress - Eleventh Hour Network+ Exam N10-004 Study Guide (11 ...

Configuration Management 145
should include as many specifics as possible. Information included in a database
or series of documents may include the following:
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The device asset number
The name of the device
The Internet Protocol (IP) address
The Media Access Control address
The make, model, and model number
The serial number and product ID
The location of the device
The person who has been issued the device
The purchase date
The warranty information and details
The operating system and service pack information
Amount of physical memory installed
The number of processors and their type and speed
The number of hard disks and their size, type, and speed
Software information
There are a number of methods and tools available to help you acquire most
of the information to be included in your database, but other information can
be acquired using various configuration utilities. These tools include but are not
limited to ipconfig, ifconfig, winipcfg, and ping.
Change Control Documentation
One of the benefits of compiling information about devices on your network is
that it can allow you to see those devices which will be affected by a network
change. Change control documentation provides a record of changes that have
been made to a system, which can be used in troubleshooting problems and
upgrading systems.
DID YOU KNOW
When you are creating a change control document, at a minimum you should document
the following:
1. Describing the change to be made
2. Explaining why this change is required
3. Outlining how the change is to be implemented and detailing the steps to be
performed
4. Documenting a rollback strategy
The procedures you document are a valuable resource when you are recovering from a
disaster and/or need to install another device or software in the same manner.