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Syngress - Eleventh Hour Network+ Exam N10-004 Study Guide (11 ...

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150 CHAPTER 9 Network Management<br />

■<br />

■<br />

■ Reducing unplanned downtime increases a business’s potential productivity.<br />

Caching engines Cache is data that is copied from the original data and is<br />

saved for computers to access locally instead of having to retrieve the same<br />

data again from the source server.<br />

■ Accessing cached data is quicker since it is stored in a temporary location<br />

for a specific amount of time.<br />

■ Cache engines are servers that are dedicated to caching data for clients.<br />

■ If an item in cache is not used often enough, it is discarded until the client<br />

requests it again.<br />

■ Common implementations of cache engines will target Web server<br />

content.<br />

Fault tolerance Fault tolerance allows continued operations in the event of<br />

a system or system component failure.<br />

Summary<br />

In this chapter, we discussed why networked information systems need to be<br />

managed. If our goal in network management is to manage our networks so that<br />

they don’t spiral out of control, we need to always remember the activities, techniques,<br />

measures, and gear that pertain to how we operate, administer, maintain,<br />

and condition networked information systems.<br />

In this chapter, we covered three main exam objectives: network management,<br />

CM, and network monitoring. In the network management section, we discussed<br />

how to keep track of resources in the network. In the CM section, we discussed<br />

why and how to establish documentation, how baselines can assist in network<br />

troubleshooting, and why creating and implementing policies and regulations<br />

are important. Finally, we addressed network monitoring, which included a brief<br />

example of a few tools and how to use them to conduct network monitoring.<br />

While discussing network monitoring, we studied on a few terms like QoS, traffic<br />

shaping, load balancing, high availability, and fault tolerance. Each of these terms<br />

areveryimportantinthenetworkmonitoringconstructbecauseeachoneisdirectly<br />

related to all the rest in assisting with troubleshooting and network optimization.<br />

Top Five Toughest Questions<br />

1. You have just been hired by Aplura Inc., a global Internet service provider<br />

(ISP), as their first junior network analyst. Bob, your supervisor was late<br />

this morning, and before he picked up his daily cup of coffee he asks you<br />

to begin troubleshooting the connectivity from your offices’ border router<br />

to the border router in your remote office in Sydney, Australia. You find the<br />

CM documentation but you are looking for the link speed of your router<br />

to determine if it is correct. What piece of information is missing from this<br />

document<br />

A. Physical access methods<br />

B. Service protocols

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