Hughes 9201 BGAN Terminal User's Guide 2.2 - GMPCS Personal ...

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TROUBLE SHOOTINGProblem Possible Cause Possible SolutionTerminal will not turn onBattery does not chargeCannot insert batteryinto terminalCannot insert USIM cardholder into terminalCannot lock theterminal’s stand at thedesired protractor angleTerminal’s lock knobscannot be loosenedThe Terminal tipsforward.In a fixed installation, theterminal will not turn onand reconnect to theBGAN system after apower outagePower button not pressed for longenoughDischarged batteryBattery not fittedBattery is defective (battery LED isflashing red)Battery temperature is outside chargingrangeBattery incorrectly orientedUSIM is not correctly seated in the cardholderCard holder incorrectly orientedLock knobs are not tight enoughClosing the stand has tightened bothlock knobsThe stabilizer has not been deployedTerminal’s automatic modes are not setcorrectlyPress the button for 2 secondsConnect the AC mains or DCpower adapterConnect the AC mains or DCpower adapterReplace batteryBattery will only be charged attemperatures between 0°C and45°C.Ensure the battery is oriented asshown in First Time SetupEnsure the USIM is pressed firmlyinto the card holderEnsure the card holder isoriented as shown in First TimeSetupEnsure lock knobs are turned inthe direction shown on theknobs. Both knobs will graduallytighten if you push the unit to alower angle. This can help withlocking the unit when thedesired protractor angle is closeto 90 degrees.Open the terminal’s stand, thiswill automatically loosen the lockknobs.See Terminal Stand PositioningSet the automatic modes, seeAutomatic Mode98 Hughes 9201 BGAN Terminal User's Guide 2.2
Problem Possible Cause Possible SolutionThe BGAN LaunchPadwill not connect to theterminalThe BGAN LaunchPadwill not connect to theterminal over the WLANinterfaceNo interface connection between theterminal and computerTerminal is in Boot ModeWLAN WEP is enabled on terminal andthe computer’s WLAN is notprogrammed with the WEP key.WLAN signal is not strong enoughEnsure there is a WLAN, Ethernetor USB connection between theterminal and computer, seeConnecting the Terminal to theComputerFollow the instructions inTroubleshooting BootmodeProblems to recover the terminalfrom Boot Mode.Disable WEP, or use the sameWEP keys for both the terminaland computer. For details, go toConnecting Terminal to PC andother devices via WLANinterfaceLocate the terminal andcomputer to reduce anyobstructions between them, andlocate them closer together.Terminal will not acceptincoming ISDN callsTerminal will not makeoutgoing ISDN callsThe MSN programmed into the ISDNdevice does not match the MSNprogrammed into the terminalThe ISDN interface is turned off (Notethe interface turns off automaticallywhen the terminal is operating frombattery power, if no ISDN device isdetected within 5 minutes from poweron)Terminal is still in antenna pointing modeEnsure the appropriate MSN isprogrammed into the ISDNdevice, see Voice TelephonyServices and ISDN DataEnsure the appropriate MSN isprogrammed into the terminal,see ISDN EquipmentEnable the ISDN interface fromthe BGAN LaunchPad, see ISDNEquipmentAlternatively, turn the terminaloff, then turn it on andimmediately connect the ISDNdeviceExit antenna pointingHughes 9201 BGAN Terminal User's Guide 2.2 99
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Copyright © 2007 Hughes Network Sy
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PACEMAKERSThe various brands and mo
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Size and Weight ...................
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INTRODUCTIONABOUT THIS PRODUCTThe H
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PACKAGE CONTENTSWhen you unpack the
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GETTING STARTEDINTRODUCTION TO GETT
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PUT THE BATTERY ON CHARGETo charge
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which case the terminal may be able
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CONNECTING BY ETHERNETTo connect th
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CONNECTING WITH THE NETWORKEstablis
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5. After you have positioned the Te
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5. When you have successfully regis
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REGISTRATION STATUS AND COVERAGE MA
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LAUNCHPAD SOFTWARE INSTALLATIONSUPP
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2. Follow the on-screen instruction
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• Installation CompleteHughes 920
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ESTABLISHING COMMUNICATIONS BETWEEN
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INDICATOR LIGHTS (LEDS)The LEDs ind
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These LEDs also indicate the signal
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The Extended lithium ion battery pa
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ISDN COMPATIBLE DEVICESThe terminal
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PERSONALIZATIONAfter the PIN check,
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In the second phase, the Upgrader l
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hexadecimal format. If you have pro
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BGAN SERVICESVOICE TELEPHONY SERVIC
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SupplementaryServiceDescriptionStri
Page 57 and 58: DATA SERVICESLaunchPad provides a v
Page 59 and 60: OPENING DATA CONNECTIONSData connec
Page 61 and 62: OPENING A DEDICATED STREAMING CONNE
Page 63 and 64: OPENING A VPNTo open a VPN connecti
Page 65 and 66: 9. Click on Apply to save the displ
Page 67 and 68: MANAGING ISDN CONNECTIONSOPENING AN
Page 69 and 70: If a user has a TE device that can
Page 71 and 72: USIM APN MODE VS. MANUAL APN MODETh
Page 73 and 74: Hughes 9201 BGAN Terminal User's Gu
Page 75 and 76: The phonebook is stored on the USIM
Page 77 and 78: From this window you can:• Create
Page 79 and 80: DELETING A CONTACTTo delete a conta
Page 81 and 82: TCP PEP SOFTWARETransmission Contro
Page 83 and 84: 2. Click on OK to restart the termi
Page 85 and 86: CONFIGURING A CONNECTIONThis sectio
Page 87 and 88: 5. Click on Apply to save the displ
Page 89 and 90: CONFIGURING ROUTING OPTIONSTo confi
Page 91 and 92: CONFIGURING SUPPORT DETAILSUsing th
Page 93 and 94: EXPORTING A USER LOGINIf required,
Page 95 and 96: CHANGING THE FACILITY PASSWORDYou c
Page 97 and 98: SOFTWARE VERSIONS AND AVAILABILITYY
Page 99 and 100: To clear a BGAN log file from your
Page 101 and 102: 2. Select the file to email from th
Page 103 and 104: POWER-ON SELF-TESTSATELLITE TERMINA
Page 105 and 106: The following screen appears:Click
Page 107: The following functions are also av
Page 111 and 112: TECHNOLOGY OVERVIEWGPSThe Global Po
Page 113 and 114: WLANWireless Local Area Networking
Page 115 and 116: DECLARATION OF CONFORMITYHughes Net
Page 117 and 118: affect the data transmission rates.
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