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Hughes 9201 BGAN Terminal User's Guide 2.2 - GMPCS Personal ...

Hughes 9201 BGAN Terminal User's Guide 2.2 - GMPCS Personal ...

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Problem Possible Cause Possible Solution<strong>Terminal</strong> is connected tothe <strong>BGAN</strong> network, butcannot obtain therequested Quality ofServiceThe terminal is not optimally pointed atthe satelliteRe-point the terminal, seePointing the <strong>Terminal</strong>.Ensure the following minimumLEDs are lit for the requestedQuality of Service:Streaming 256: all LEDs greenStreaming 128: 3 green + 1 redLEDStreaming 64: 2 green + 1 redLEDStreaming 32: 1 green + 1 redLEDbackground or standard: 1 redLEDISDN data (64Kbps): 2 green + 1red LEDCS voice (4): 1 red LED<strong>Terminal</strong> does not obtaina GPS fixYou hear a continuousbeep from the terminalwhen you connect anISDN device to the ISDNportNone of the abovesolutions resolve theproblem<strong>Terminal</strong>’s location limits visibility of 4 ormore GPS satellites.See Field Service Bulletin FSB0306-01.pdffor instructions on tightening chassisscrews around GPS antenna area.The ISDN device is trying to draw toomuch power from the satellite terminal’sISDN interfaceThe device you are connecting is not anISDN device. It might be an Ethernetdevice that you are accidentallyconnecting to the ISDN port.<strong>Terminal</strong> may have a hardware orsoftware fault, and needs to be rebooted.Move the terminal to a locationwhere there are few obstructionssuch as trees or tall buildings, sothat as much as possible of thesky is visible; see Obtaining a GPSfixOnly connect an ISDN devicethat draws less than 70mA ofcurrent at 40V (equivalentpower 2.8W)Make sure you connect onlyISDN devices to the ISDN portRemove both the AC mains orDC power adapter, and battery.Wait 30 seconds. Reconnect theAC mains or DC power adapteror the battery, and turn on theterminal.As the terminal powers up,check the status of the LEDs, seeSatellite <strong>Terminal</strong> Boot Behavior100 <strong>Hughes</strong> <strong>9201</strong> <strong>BGAN</strong> <strong>Terminal</strong> <strong>User's</strong> <strong>Guide</strong> <strong>2.2</strong>

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