242Sustainable Development strategy of business envi<strong>ro</strong>nment f<strong>ro</strong>m Dolj, Olt, Pleven, Vidin and Montana regionInternal CommunicationSustainable <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment strategy of business envi<strong>ro</strong>nment f<strong>ro</strong>m Dolj - Olt - Pleven - Vidin – Montanaregion is a result obtained within the p<strong>ro</strong>ject ‘Supporting c<strong>ro</strong>ss bor<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>r cooperation in the business envi<strong>ro</strong>nmentand p<strong>ro</strong>motion of the region i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntity Dolj - Olt - Pleven - Vidin – Montana’.Strategic directions to ensure institutionalization of the un<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rlying document is required on the one handthe validation of the strategy as a general business representatives at the regional level and secondly at thelevel of interest and responsibilities in the regional <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment (business support structures in the region,County Councils, regional <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment Agency, county administrations chambers of commerce, etc.).It is nee<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>d the involvement of consultative g<strong>ro</strong>ups in communication activityas well as creating andmaintaining a framework of regular information and consultation mentioned structures.External CommunicationEach p<strong>ro</strong>posed measure may have a significant impact for target g<strong>ro</strong>ups they aim strategy. To ensure theirsupport, the measures must be explained and un<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rstood by the target g<strong>ro</strong>ups but also the general public. Asa result, external communication is for a good relationship with the media and using mo<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rn communicationtools (web-based) to p<strong>ro</strong>mote the strategy.Mass-media relations – aim to increase measures notoriety within the Strategy for firstly among themedia representatives and awareness of their <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment potential which represent these measures. In thisway, the media will better un<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rstand the p<strong>ro</strong>posals of the strategy and we will try and explain on the generalpublic, playing its rightful <strong>ro</strong>le of the media, that of forming opinions.It will i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntify those specialized media and will be g<strong>ro</strong>wn economically privileged relationships. Equally mediawill be contacted and the general information, p<strong>ro</strong>moting the general character messages about strategy.Press conferences – Structures and institutions responsible for implementation of the Strategy will inclu<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>the agenda of news conferences which they organize and present the measures p<strong>ro</strong>posed by the present strategy.Creating a website <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>dicated to p<strong>ro</strong>moting the strategy and monitoring its implementation - thisdynamic and interactive tool inten<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>d to p<strong>ro</strong>vi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> maximum visibility strategy. Website is <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>signed also as adocumentation tool for the media to access information updated on Strategy.Events <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>dicated consultation and p<strong>ro</strong>motion of measures p<strong>ro</strong>posed in the StrategyUsually complex information that requires a good un<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rstanding and correlation of several factors, suchas that contained in a <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment strategy requires a series of events in which they can be discussed in <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>tailall the components of the Strategy and p<strong>ro</strong>vi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> context according generate i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>as for future p<strong>ro</strong>jects to implementthe Strategy. Although it is not possible at this time that by the communication plan to establish reliabledata for conducting such events, we can prescribe the type of events to be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>: regional and regional conferences,seminars, thematic workshops. The format of these events can be <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ci<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>d based on interactivity withthe need to target g<strong>ro</strong>ups. Thus, for events that require active involvement of participants will choose a workshoptype format, while for events with specific targets to inform the wi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>st possible number representativesof target g<strong>ro</strong>ups will choose a conference format.Events will be organized as possible and in other locations outsi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> the main urban centers in the region(towns, communes with a large number of people).Also, communication activities are consi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ring organization of events that involve bilateral structures“mir<strong>ro</strong>r” f<strong>ro</strong>m the c<strong>ro</strong>ss-bor<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>r area both f<strong>ro</strong>m the Romanian area and the Bulgarian area.Organizing a communication campaign th<strong>ro</strong>ugh elect<strong>ro</strong>nic mail (e-mail)Th<strong>ro</strong>ugh existing structures aimed at supporting the business envi<strong>ro</strong>nment can be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> to p<strong>ro</strong>mote informationcampaigns and strategic directions via e-mail. Will be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> and kept up to date database of contactaddresses e-mail representatives target (email lists) and they will send them regular information of interestf<strong>ro</strong>m the perspective of objectives.Creation and dissemination of p<strong>ro</strong>motional materials for of the Strategy - Minimum list of communicationmaterials to p<strong>ro</strong>mote the p<strong>ro</strong>posed of the Strategy consists of:• Website <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>dicated to p<strong>ro</strong>mote the Strategy (information in Romanian, Bulgarian and English)• 10 <strong>ro</strong>ll-ups (bilingual)• 5000 maps (bilingual)• 5000 b<strong>ro</strong>chures comprising the Strategy synthesis (strategic directions and measures p<strong>ro</strong>posed) (bilingual)• 500 posters (bilingual).
Sustainable Development strategy of business envi<strong>ro</strong>nment f<strong>ro</strong>m Dolj, Olt, Pleven, Vidin and Montana region 243Detailed Communication ActivitiesDevelop visual i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntity elements of the campaign to p<strong>ro</strong>mote the Strategy and related p<strong>ro</strong>motional materials.Campaign to p<strong>ro</strong>mote the visual i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntity of the Strategy will be <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>signed to be consistent, all materialsare ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> f<strong>ro</strong>m the same creative direction. Thus, with unit elements, materials will be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> recognizable asbelonging to the same campaign.Develop and use of an interactive WebsiteBeing a tool that creates reputation in online media, the website will become the basic tool for the p<strong>ro</strong>motionof the Strategy and a “zone” location for all news about the activities implementation.Website p<strong>ro</strong>motionA p<strong>ro</strong>posed subtask is p<strong>ro</strong>moting the website itself th<strong>ro</strong>ugh the use of printed materials in the p<strong>ro</strong>ject,and using alternative communication channels based on Internet usage. All the materials printed in the communicationactivities will mention the website address in <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>tail.In the same time, the link to the website <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>dicated to p<strong>ro</strong>moting the strategy will be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> on thewebsites of partners involved in p<strong>ro</strong>moting and implementing the strategy (business support structures in theregion, County Councils, Regional Development Agency, county administrations chambers of commerce, etc. ).I<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntify examples of successful publishing and disseminationIt involves the i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntification and p<strong>ro</strong>motion of interesting ways to solve the <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopment of business envi<strong>ro</strong>nmentat local and regionall level, these examples become an incentive for institutions and organizationsthat support business. Moreover, successful examples of some businesses f<strong>ro</strong>m the region will generate interestf<strong>ro</strong>m other companies to implement methods, solutions to similar principles. They will find the materials <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>velopedto p<strong>ro</strong>mote communication of the Strategy - p<strong>ro</strong>motional websites and b<strong>ro</strong>chures.Monitoring of the Communication Plan ImplementationMonitoring of press and reportingLocal and media will always be read and will be ma<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> periodically reports on both the media coverageof their activities to p<strong>ro</strong>mote strategies and quality of articles that make mention of the Strategy. This is acontinuing activity feedback for the entire campaign and not only communication media campaign.Quarterly reports will be <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>veloped for communication. They will indicate the number of materials p<strong>ro</strong>ducedand distributed, activities un<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>rtaken, number and target g<strong>ro</strong>ups involved and the results compared toplan.Also, the website monitoring can p<strong>ro</strong>vi<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> important information on how it is used by the public and its<strong>ro</strong>le in disseminating information. In addition to accounting for traffic websites, a question about the usefulnessof the site will be incorporated in all assessment tools used at the end of events organized to p<strong>ro</strong>mote thestrategy. In addition, an online survey (web-based) could be used to monitor and evaluate the effectiveness ofthe communication campaign.Assessment of implementation of the communication planAt the end of the Strategy will be a session of app<strong>ro</strong>ximately one day to:• Determine if the strategy objectives have been met and to what extent.• Assess the extent to which communication activities had the <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>sired impact• Extract the necessary lessons f<strong>ro</strong>m experience, i<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>ntify ways to imp<strong>ro</strong>ve performance and make recommendationsfor future activities.The evaluation activities will analyze the final results of the campaign, namely: impact on target g<strong>ro</strong>ups,the effect on public attitu<st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>s to the p<strong>ro</strong>posed strategy.
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