TRITON - Web Security Help, Version 7.7 - Websense

Filter Users Off SiteIf Remote Filtering Client cannot connect within the configured timeout period,all Internet access is blocked (fail closed) until connection to Remote FilteringServer can be established.NoteIf Remote Filtering Server cannot connect to FilteringService for any reason, an error is returned to the RemoteFiltering Client, and filtering always fails open.This timeout period allows users who pay for Internet access when travelling tostart the computer and arrange for connection without being locked out. If the userdoes not establish Web access before the 15 minute timeout period expires, Webaccess cannot be established during that session. When this occurs, the user mustrestart the computer to begin the timeout interval again.To change whether requests are permitted or blocked when Remote Filtering Clientcan’t communicate with Remote Filtering Server, and change the timeout value, seeConfiguring Remote Filtering settings, page 248.Configuring Remote Filtering settingsTRITON - Web Security Help | Web Security Solutions | Version 7.7.xRelated topics: When server communication fails, page 247 Configure remote filtering to ignore FTP or HTTPS traffic, page249 Configure the Remote Filtering Client heartbeat interval, page 250Use the Settings > General > Remote Filtering page to configure options that affectall Remote Filtering Clients associated with this installation.For detailed information about how remote filtering works, which components areinvolved, and how to deploy components, see the Remote Filtering Softwaretechnical paper.1. Select Block all requests... check box to prevent users from accessing the Internetwhen Remote Filtering Client cannot communicate with Remote Filtering Server(fail closed).By default, users have unfiltered access to the Internet when Remote FilteringClient cannot communicate with the Remote Filtering Server (fail open).For more information, see When server communication fails, page 247.2. For v7.5.x Remote Filtering Clients only: If you selected the block all requestsoption, specify a Timeout interval (by default, 15 minutes). During the timeoutperiod, all HTTP, SSL, and FTP requests are permitted.248 Websense Web Security Solutions