TRITON - Web Security Help, Version 7.7 - Websense

TroubleshootingC:\Program Files (x86)\Websense\Web Security\ReportingOutputIf the space available at this location falls below 1 GB, a warning message appears inthe Health Alert Summary on the System tab of the Status > Dashboard page.When this message appears, clear disk space on the appropriate disk of the TRITONmachine to avoid problems generating presentation reports or other systemperformance problems.Scheduled jobs in presentation reports failedTRITON - Web Security Help | Web Security Solutions | Version 7.7.xIf one or more scheduled jobs cannot run successfully in presentation reports, theHealth Alert Summary on the System tab Status > Dashboard page displays a warningmessage.Scheduled jobs may fail for a variety of reasons, such as: Email server information has not been configured on the Settings > Reporting >Preferences page. See Configuring reporting preferences, page 409,forinstructions. There is insufficient disk space on the TRITON machine to generate presentationreports. See Inadequate disk space to generate presentation reports, page 496, formore information. Connectivity with the Log Database has been lost. See No Log Server is installedfor a Policy Server, page 486, for more information.The configured email server is not running. Work with your system administratorto resolve the problem.To find out which job has failed, go to the Presentation Reports > Job Queue page.If known problems have been resolved, mark the check box for the failed job, andthen click Run Now to try the job again.Click the Details link for the failed job to display the Job History page, whichgives information about recent attempts to run the selected job.Data on Internet browse time reports is skewedTRITON - Web Security Help | Web Security Solutions | Version 7.7.xBe aware that consolidation may skew the data for Internet browse time reports. Thesereports show the time users spend accessing the Internet and can include details aboutthe time spent at each site. Internet browse time is calculated using a specialalgorithm, and enabling consolidation may skew the accuracy of the calculations forthese reports.Bandwidth is larger than expectedTRITON - Web Security Help | Web Security Solutions | Version 7.7.xTRITON - Web Security Help 497