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TRITON - Web Security Help, Version 7.7 - Websense

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Troubleshooting Policy Server on ports 55806 and 40000 Policy Broker on port 55880 Filtering Service and Real-Time Monitor on port 55809Usage Monitor should also be able to receive information from Policy Server andFiltering Service on its listening port: 55813.Usage Monitor is not running<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xWhen <strong>Web</strong>sense Usage Monitor is stopped:Category and protocol access information cannot be collected for alertingpurposes.Category and protocol usage alerts cannot be generated.Real-Time Monitor does not receive Internet activity data.To start Usage Monitor:Windows: Open the Windows Services dialog box, scroll to <strong>Web</strong>sense UsageMonitor, right-click the service, and select Start.Linux: Use the /opt/<strong>Web</strong>sense/<strong>Web</strong>senseDaemonControl command.If Usage Monitor will not start, check the Windows Event Viewer or websense.logfile for error information from the service.Policy Server and Policy Database issues<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.x I forgot my password, page 479 The <strong>Web</strong>sense Policy Database service fails to start, page 480 Policy Server stops unexpectedly, page 480I forgot my password<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xIf you are a Super Administrator or delegated administrator using a local account tolog on to the <strong>TRITON</strong> Unified <strong>Security</strong> Center, any Global <strong>Security</strong> Administrator canreset the password. Global Super Administrators can manage accounts and passwordson the <strong>TRITON</strong> Settings > Administrators page.If a Global Super Administrator is not available, administrators using local accountscan request a new password via the Forgot my password link on the <strong>TRITON</strong> logonpage.<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> 479

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