TRITON - Web Security Help, Version 7.7 - Websense

TroubleshootingIf Web Security components can no longer communicate with the registered instance,a health alert message is displayed in TRITON - Web Security.Make sure that the Content Gateway machine is up, and that Content Gateway isrunning.This alert may indicate a network problem. Verify that Content Gateway cancommunicate with the Policy Server (ports 55806 and 55880) and FilteringService (port 15868) machines.Content Gateway non-critical alertsTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWhen you receive notification that non-critical alerts have been received from aContent Gateway instance, any of the following errors or conditions may haveoccurred. To determine which error occurred, check the Content Gateway Managerassociated with the affected Content Gateway instance.Use the table below to get an overview of the error condition. More detailedinformation can be found in the system, error, and event log files on the ContentGateway machine.AlertContent Gateway process resetCache configuration issueUnable to create cache partitionUnable to initialize cacheDescriptionA problem that caused Content Gatewayto restart.See the Content Gateway syslog file forinformation about what caused the reset.Content Gateway was unable to configurea cache.See “Configuring the Cache” in theContent Gateway Manager Help for moreinformation.An error occurred during cacheconfiguration.See “Configuring the Cache” in theContent Gateway Manager Help.A cache failure occurred.Content Gateway tolerates disk failure onany cache disk. If the disk failscompletely, Content Gateway marks thedisk as corrupt and continues using theremaining disks.See “Configuring the Cache” in theContent Gateway Manager Help.TRITON - Web Security Help 509