TRITON - Web Security Help, Version 7.7 - Websense

TroubleshootingDirectory Agent accepts the following command-line parameters. Note that someparameters can only be used in Microsoft Windows environments.ParameterDescription-i Installs Directory Agent service. Registers itself with theoperating system (Windows only).-u Uninstalls Directory Agent service. (Windows only).-c Runs Directory Agent in console mode.-r Runs Directory Agent as daemon or service.-s Stops the Directory Agent service. (Windows only).-v Prints version information about the Directory Agent service.-hPrints usage information about the Directory Agent service.-?-helpAlerts were received from the hybrid serviceTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWhen the hybrid service encounters a problem that could affect your organization, itsends an alert to your installation of Sync Service. Alerts are sent for issues that affecteither hybrid filtering as a whole, or that are specific to your account. When the alert isreceived: A general alert is displayed under Health Alerts on the System tab of the Status >Dashboard page in TRITON - Web Security. A more specific alert is shown on the Status > Alerts page under Hybrid FilteringAlerts.If there are steps that you can take to correct the problem (for example, promptingDirectory Agent to re-send user information, or clicking Save and Deploy to promptSync Service to re-send policy information), that information is included in thedetailed alert message on the Status > Alerts page.In many cases, alerts from hybrid filtering are informational, making sure that you areaware that a temporary issue may be preventing user or policy information from beingreceived, or reporting data from being sent. No action on your part is required toaddress such issues.When the condition causing the problem has been resolved, both the Systemdashboard summary alert and the alerts on the Status > Alerts page are cleared.Unable to connect to the hybrid serviceTRITON - Web Security Help | Web Security Solutions | Version 7.7.xTRITON - Web Security Help 521