TRITON - Web Security Help, Version 7.7 - Websense

Troubleshooting Administrator unable to access other TRITON modules, page 512 Sync Service is not available, page 512 Sync Service has been unable to download log files, page 513 Sync Service has been unable to send data to Log Server, page 514 Hybrid filtering data does not appear in reports, page 514 Disk space is low on the Sync Service machine, page 514 The Sync Service configuration file, page 515 Directory Agent is not running, page 516 Directory Agent cannot connect to the domain controller, page 517 Directory Agent does not support this directory service, page 518 The Directory Agent configuration file, page 518 Directory Agent command-line parameters, page 520 Alerts were received from the hybrid service, page 521 Unable to connect to the hybrid service, page 521 Hybrid service unable to authenticate connection, page 522 Missing key hybrid configuration information, page 523 Hybrid failover proxy removed from explicit proxies list, page 523Content Gateway is not runningTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWhen a Content Gateway instance registers with Policy Server, that connection istracked in TRITON - Web Security. Information about the Content Gateway instanceappears on the Settings > General > Content Gateway Access page, and in theFiltering Service Summary on the System tab of the Status > Dashboard page.If the registered instance stops, or is removed, a health alert message is displayed inTRITON - Web Security.If the instance has stopped unexpectedly, check the syslog file on the ContentGateway machine for information about what caused the failure.If you have relocated Content Gateway to another IP address or physical machine,or if you have removed an instance that was not needed, you can manually removethe instance from the Settings > General > Content Gateway Access page to stopthe health alert from being displayed.Content Gateway is not availableTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWhen a Content Gateway instance registers with Policy Server, that connection istracked in TRITON - Web Security. Information about the Content Gateway instanceappears on the Settings > General > Content Gateway Access page, and in theFiltering Service Summary on the System tab of the Status > Dashboard page.508 Websense Web Security Solutions