TRITON - Web Security Help, Version 7.7 - Websense

TroubleshootingLow disk space on the Log Server machineTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWebsense Log Server stores Internet filtering records in temporary log cache files orBCP (bulk copy program) files on the Log Server machine until they can be processedinto the Log Database.Websense software watches the space available for both log cache files and BCP filesare stored. By default:Log cache files are stored in the C:\Program Files or Program Files(x86)\Websense\Web Security\bin\Cache directory.BCP files are stored in the C:\Program Files or Program Files(x86)\Websense\Web Security\bin\Cache\BCP directory.The log cache file and BCP file location can be changed on the Settings >Reporting > Log Server page in TRITON - Web Security. See Configuring LogServer, page 412.NoteIf you have multiple Log Servers that forward their data toa primary Log Server, disk space is tracked for the primaryLog Server only.A Health Alert message is displayed on the System tab of the Status > Dashboard pageif the space available at either of these locations drops too low. If there is insufficientdisk space, logging stops.A warning message appears when the free disk space falls below 10% on the drivewhere log cache files and BCP files are stored. Although logging continues, youshould clear disk space on the machine as soon as possible to avoid loss of logdata.An error message appears when there is less that 4 MB of free disk space on thedrive where log cache files and BCP files are stored.When disk space dips below 4 MB, logging may become intermittent or stopcompletely. To minimize loss of log data, clear disk space on the Log Servermachine as soon as possible after the error message appears.No Log Server is installed for a Policy ServerTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWebsense Log Server collects Internet usage information and stores it in the LogDatabase for use in investigative reports, presentation reports, and the charts andsummaries on the Dashboard page in TRITON - Web Security.Log Server must be installed for reporting to occur.486 Websense Web Security Solutions