TRITON - Web Security Help, Version 7.7 - Websense

TroubleshootingManually restart Policy Server to address the immediate issue. Then, determine whichapplication is sometimes filling up all available disk space on the machine. You canthen decide whether the best solution is to move the application to another machine orto add disk space to the Policy Server machine.Delegated administration issuesTRITON - Web Security Help | Web Security Solutions | Version 7.7.x Managed clients cannot be deleted from role, page 481 Logon error says someone else is logged on at my machine, page 481 Recategorized sites are filtered according to the wrong category, page 482 I cannot create a custom protocol, page 482Managed clients cannot be deleted from roleTRITON - Web Security Help | Web Security Solutions | Version 7.7.xClients cannot be deleted directly from the managed clients list on the DelegatedAdministration >Edit Role page if:the administrator has applied a policy to the clientthe administrator has applied a policy to one or more members of a network,group, domain, or organizational unitThere may also be problems if, during TRITON - Web Security logon, the SuperAdministrator chooses a different Policy Server than the one that communicates withthe directory service containing the clients to be deleted. In this situation, the currentPolicy Server and directory service do not recognize the clients.For assistance deleting managed clients, see Delete managed clients, page 355.Logon error says someone else is logged on at my machineTRITON - Web Security Help | Web Security Solutions | Version 7.7.xWhen you attempt to log on to TRITON - Web Security you may sometimes receivethe error “Logon failed. The role role_name has been in use by user_name, since date,time, on computer 127.0.0.1.” The IP address 127.0.0.1 is also called the loopbackaddress, and typically indicates the local machine.This message means that someone is logged on at the TRITON - Web Securityinstallation machine, in the same role you are requesting. You can select a differentrole (if you administer multiple roles), log on for reporting only, or wait until the otheradministrator logs off.TRITON - Web Security Help 481