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TRITON - Web Security Help, Version 7.7 - Websense

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Troubleshooting• <strong>Web</strong>sense DC Agent• <strong>Web</strong>sense Logon Agent• <strong>Web</strong>sense User Service4. Double-click the <strong>Web</strong>sense service entry.5. On the Log On tab, select the This account option.6. Enter the user name of the <strong>Web</strong>sense account created in step 1. For example:DomainName\websense.7. Enter and confirm the Windows password for this account.8. Click OK to close the dialog box.9. Select the <strong>Web</strong>sense service entry in the Services dialog box, and then click Start.10. Repeat this procedure for each instance of <strong>Web</strong>sense DC Agent, Logon Agent,and User Service in the network.User Service on Linux<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xIf you plan to apply filtering policies to individual users and groups in your network,special configuration steps are required to assure that the <strong>Web</strong>sense software canidentify users successfully in networks that run <strong>Web</strong>sense User Service on a Linuxserver and one of the following: Use Active Directory in mixed mode Plan to use <strong>Web</strong>sense Logon Agent to transparently identify users via ActiveDirectory in native mode Use DC Agent to transparently identify usersIn these environments, <strong>Web</strong>sense software must be configured to communicate with aWindows Internet Name Server (WINS) to resolve domain names to domaincontroller IP addresses. The precise steps vary, depending on your environment.If your network uses Windows Active Directory in mixed mode:1. In <strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong>, go to the Settings > General > Directory Servicespage.2. Select Windows Active Directory (Mixed Mode). This is the default option.3. Enter the name and password for the administrative user.4. Enter the Domain name.If your organization uses multiple domains, enter the name of a domain that istrusted by all domains that authenticate your users.5. Enter the IP address of a Windows Internet Name Server (WINS) that can resolvethe domain name entered above to a domain controller IP address.6. Click OK to cache your changes. Changes are not implemented until you clickSave and Deploy.<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> 471

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