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TRITON - Web Security Help, Version 7.7 - Websense

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Troubleshootingfor reporting. Administrators connecting to the reporting instance of <strong>TRITON</strong> - <strong>Web</strong><strong>Security</strong> will see all reporting features (including the dashboard charts).Administrators connecting to other <strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> instances will not seereporting features.There is a forensics data configuration problem<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xWhen forensics data collection is enabled on the Settings > Reporting > Dashboardpage in <strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong>, transaction details related to attempts to send dataout of your network, as well as the actual data files involved, are recorded in aforensics repository.In rare circumstances, files used to enable collection and storage of this forensic datamay be damaged or corrupted. Assistance from <strong>Web</strong>sense Technical Support isrequired to resolve such issues.The forensics repository location could not be reached<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xWhen forensics data collection is enabled on the Settings > Reporting > Dashboardpage in <strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong>, the administrator provides a location (local directoryor UNC path) for storing the file, and credentials for an account with read, write, anddelete permissions to the specified directory.If a health alert indicates problems reaching the forensics repository location, verifythat:The path and credential information on the Settings > Reporting > Dashboardpage is correct.The specified account does have read, write, and delete permissions to thedirectory.No network problem impedes communication between the <strong>TRITON</strong> ManagementServer and the remote machine.Forensics data will soon exceed a size or age limit<strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong> <strong>Help</strong> | <strong>Web</strong> <strong>Security</strong> Solutions | <strong>Version</strong> <strong>7.7</strong>.xWhen forensics data collection is enabled on the Settings > Reporting > Dashboardpage in <strong>TRITON</strong> - <strong>Web</strong> <strong>Security</strong>, the administrator sets both a maximum size (in GB)for the repository, and a maximum length of time (in days) for storing forensic data.When the size of the forensics repository approaches the limit, a health alert isdisplayed. When the limit is reached, the oldest records are deleted, one day’s worth atime, until there is room for new, incoming records to be stored.506 <strong>Web</strong>sense <strong>Web</strong> <strong>Security</strong> Solutions

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