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Service-oriented - Die Schweizerische Post

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160 Annual Report | Financial Report | Notes | GRI index<br />

GRI no. Report elements Page Link<br />

Social performance: working practice and job quality<br />

LA0 Disclosure of management approach 42ff, 52, 62 14, 15, 16, 17, 26, 27<br />

LA1 Breakdown of total staff 5, 42, 46 25, 99<br />

LA2 Fluctuation rate by age group and gender 5, 46 99<br />

LA3* Minimum employer contributions for full­time employees in relation to part­time employees 26, 27<br />

LA4 Percentage of staff employed under a collective employment contract 62, 67 99<br />

LA5 Involvement of employees in important operational changes 50ff, 76 3, 14, 26, 27<br />

LA7 Key figures on safety and health 52 99<br />

LA8 Programmes and initiatives aimed at preventing contagious diseases 49<br />

LA9* Safety and health­related issues covered by agreements with trade unions 14, 26, 27<br />

LA10 Training hours by employee category<br />

LA11 Possibilities for basic and further training, including for retirees 43ff, 51 24, 99<br />

LA12* Regular employee appraisals 14, 26, 27<br />

LA13 Key figures on diversity 5, 64ff 15, 99<br />

LA14 Average remuneration men­women 64ff 14, 26, 27<br />

HR0<br />

Social performance: human rights<br />

Disclosure of management approach<br />

Investment agreemen (investments, takeovers) with human rights clause(s) or selection according to<br />

13<br />

HR1 human­rights criteria<br />

HR2 Suppliers examined on the basis of human­rights criteria 11, 65ff 13, 29<br />

HR4 Incidents involving any type of discrimination<br />

HR5 Guarantee of freedom of association and collective negotiations in high­risk projects 13<br />

HR6 Prohibition of child labour 13<br />

HR7 Prohibition of forced labour 13<br />

SO0<br />

Social performance: society<br />

Disclosure of management approach 5, 6, 7, 8<br />

SO1 Management of the social implications of business activity 56ff<br />

SO2 Risk analysis to prevent corruption 64ff<br />

SO3 Training to prevent corruption 64ff<br />

SO4 Measures to be taken in the event of corruption<br />

SO5 Participation in socio­political trends and lobbying 11, 14 7<br />

SO6* Payments to political parties and institutions 99<br />

SO8* Sanctions due to violation of statutory regulations 65ff<br />

PR0<br />

Social performance: product responsibility<br />

Disclosure of management approach 23<br />

PR1 Processes aimed at improving safety and health­related aspects of products and services 23<br />

PR3 Processes for product and service­related information and labelling<br />

PR5* Customer satisfaction and measurement procedures 6, 19, 21, 23, 25, 27, 29, 30 99<br />

PR6 Processes and programmes for marketing communication that conforms to the law and regulations<br />

PR9 Sanctions due to violation of statutory regulations

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