Service-oriented - Die Schweizerische Post

Overall, Swiss Post employs more people
in marginal regions than in other parts
of Switzerland. Whereas an average
of 1.29 percent of all employees in Switzerland
in the industry and service sectors
work for Swiss Post, the figure for
marginal regions is 1.34 percent. 24
In terms of procurement, we give preference
to companies based in Switzerland.
This type of procurement process was
supported by an internal customer satisfaction
survey: around two-thirds of the
key in-house procurement managers were
against unlimited use of the cost-cutting
potential of global sourcing. The annual
procurement volume comes to around
2.5 billion francs. 25
The challenge of demographics
As the population ages, Swiss Post faces a
new challenge. Since the end of the
1960s the birthrate has been falling, and
life expectancies have risen. The supply of
labour will decrease, and the share of over
50-year-olds will increase from the current
Annual Verantwortungsbewusst
Report | Responsible
57
“Anyone facing competition
has to shape his organization strictly
in accordance with business
administration criteria.”
Franz Jaeger
Business expert, St Gallen