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Service-oriented - Die Schweizerische Post

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the parcel centre. <strong>Post</strong>Logistics is thus<br />

creating an ideal basis from which to reinforce<br />

its operations in western Switzerland.<br />

The use of double-decker trucks<br />

was introduced to reduce diesel consumption,<br />

increase capacity and make<br />

cost-savings.<br />

Strategic alliances<br />

Mobility Solutions AG, the fleet manager<br />

of Swiss <strong>Post</strong>, entered into a strategic<br />

alliance with the Mobility CarSharing<br />

Switzerland cooperative, which will optimize<br />

use of both vehicle fleets. The cooperation<br />

with eutsche Bahn in fleet and<br />

mobility management for road-based<br />

vehicles was continued as part of a joint<br />

venture.<br />

Secure<strong>Post</strong> AG<br />

Secure<strong>Post</strong> AG consolidated its position<br />

in Switzerland and is now one of the<br />

leading providers in the market for security<br />

transports. Further customers were<br />

acquired in the banking and retail segments.<br />

Towards the end of the year,<br />

Secure<strong>Post</strong> AG also began operating its<br />

new distribution centre (including the<br />

head office). This new location will be the<br />

basis for future growth.<br />

yellowworld AG<br />

The yellowworld AG subsidiary continued<br />

to expand its leading position as a provider<br />

of e-billing and e-logistics services in<br />

the Swiss market. For instance, the “easy<br />

billing” solution operated on behalf of<br />

the Swiss Federal Railways for the “BonusPass”<br />

was expanded to include public<br />

transport in the Zurich area. The Federal<br />

Office for Justice is using the “adminpay”<br />

online debt collection service, which<br />

was developed by yellowworld specifically<br />

for the needs of public authorities.<br />

Annual Report | <strong>Service</strong>-<strong>oriented</strong> Verantwortungsbewusst<br />

| Logistics services<br />

Outlook<br />

In 2007, <strong>Post</strong>Logistics will continue to<br />

pursue its adopted strategy and position<br />

itself in the market as the leading provider<br />

of logistics services in Switzerland.<br />

5 See also the “Innovative” chapter, page 36.<br />

6 www.postlogistics.ch/mypostlogistics<br />

23<br />

Read more online<br />

www.swisspost.ch/ar2006links<br />

4) Overview of Swiss <strong>Post</strong>’s universal services<br />

5) Swiss <strong>Post</strong>’s basic service, terms and definitions<br />

99) Figures for the 2006 Annual Report<br />

Key figures – Logistics services<br />

Quality<br />

2006 2005<br />

elivery times for domestic <strong>Post</strong>Pac Priority parcels % of items 97.3 97.3<br />

elivery times for domestic <strong>Post</strong>Pac Economy parcels % of items 97.6 97.7<br />

Customer satisfaction: <strong>Post</strong>Parcels business customers Index 80 79<br />

Customer satisfaction: Express<strong>Post</strong> business customers Index<br />

Market share<br />

78 75<br />

Parcels % 74 74<br />

Additional key figures are set out in the table of figures ( 99)

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