Service-oriented - Die Schweizerische Post
Service-oriented - Die Schweizerische Post
Service-oriented - Die Schweizerische Post
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the parcel centre. <strong>Post</strong>Logistics is thus<br />
creating an ideal basis from which to reinforce<br />
its operations in western Switzerland.<br />
The use of double-decker trucks<br />
was introduced to reduce diesel consumption,<br />
increase capacity and make<br />
cost-savings.<br />
Strategic alliances<br />
Mobility Solutions AG, the fleet manager<br />
of Swiss <strong>Post</strong>, entered into a strategic<br />
alliance with the Mobility CarSharing<br />
Switzerland cooperative, which will optimize<br />
use of both vehicle fleets. The cooperation<br />
with eutsche Bahn in fleet and<br />
mobility management for road-based<br />
vehicles was continued as part of a joint<br />
venture.<br />
Secure<strong>Post</strong> AG<br />
Secure<strong>Post</strong> AG consolidated its position<br />
in Switzerland and is now one of the<br />
leading providers in the market for security<br />
transports. Further customers were<br />
acquired in the banking and retail segments.<br />
Towards the end of the year,<br />
Secure<strong>Post</strong> AG also began operating its<br />
new distribution centre (including the<br />
head office). This new location will be the<br />
basis for future growth.<br />
yellowworld AG<br />
The yellowworld AG subsidiary continued<br />
to expand its leading position as a provider<br />
of e-billing and e-logistics services in<br />
the Swiss market. For instance, the “easy<br />
billing” solution operated on behalf of<br />
the Swiss Federal Railways for the “BonusPass”<br />
was expanded to include public<br />
transport in the Zurich area. The Federal<br />
Office for Justice is using the “adminpay”<br />
online debt collection service, which<br />
was developed by yellowworld specifically<br />
for the needs of public authorities.<br />
Annual Report | <strong>Service</strong>-<strong>oriented</strong> Verantwortungsbewusst<br />
| Logistics services<br />
Outlook<br />
In 2007, <strong>Post</strong>Logistics will continue to<br />
pursue its adopted strategy and position<br />
itself in the market as the leading provider<br />
of logistics services in Switzerland.<br />
5 See also the “Innovative” chapter, page 36.<br />
6 www.postlogistics.ch/mypostlogistics<br />
23<br />
Read more online<br />
www.swisspost.ch/ar2006links<br />
4) Overview of Swiss <strong>Post</strong>’s universal services<br />
5) Swiss <strong>Post</strong>’s basic service, terms and definitions<br />
99) Figures for the 2006 Annual Report<br />
Key figures – Logistics services<br />
Quality<br />
2006 2005<br />
elivery times for domestic <strong>Post</strong>Pac Priority parcels % of items 97.3 97.3<br />
elivery times for domestic <strong>Post</strong>Pac Economy parcels % of items 97.6 97.7<br />
Customer satisfaction: <strong>Post</strong>Parcels business customers Index 80 79<br />
Customer satisfaction: Express<strong>Post</strong> business customers Index<br />
Market share<br />
78 75<br />
Parcels % 74 74<br />
Additional key figures are set out in the table of figures ( 99)