Service-oriented - Die Schweizerische Post
Service-oriented - Die Schweizerische Post
Service-oriented - Die Schweizerische Post
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F<br />
4 Annual Report | Swiss <strong>Post</strong> in brief<br />
Swiss <strong>Post</strong><br />
in brief.<br />
Swiss <strong>Post</strong> is the second-biggest employer<br />
in Switzerland. We provide the<br />
public and the business community<br />
with postal, payment and passenger<br />
transport services. We ensure a basic<br />
postal service ( 1, 2, 3, 4, 5), increase<br />
the company’s value and operate a<br />
socially responsible human resources<br />
policy. The Federal Council sets out<br />
strategic objectives for Swiss <strong>Post</strong> for<br />
four years at a time. ( 6)<br />
Number one<br />
Swiss <strong>Post</strong> is highly profitable and the number<br />
one in its domestic market and in international<br />
business with Switzerland. Our core<br />
Functional organization<br />
Product Product<br />
Management Management<br />
Logistics & Logistics &<br />
Production Production<br />
E-Business<br />
Information Information<br />
Management Management<br />
Sales<br />
Mail<br />
Logistics Mail <strong>Service</strong>s<br />
Financial Logistics <strong>Service</strong>s <strong>Service</strong>s<br />
Passenger Financial <strong>Service</strong>s Transport<br />
business includes letters, promotional mailings,<br />
newspaper transport, parcels, express<br />
items, courier services, retail financial services,<br />
road-related passenger transport and<br />
goods logistics. In addition, we are expanding<br />
our post-related electronic services both<br />
in Switzerland and abroad, building up our<br />
distribution services in Switzerland and in<br />
neighbouring countries and are growing in<br />
profitable niches in the international letters<br />
market and in passenger transport.<br />
The highest organ of governance is the<br />
Board of irectors. The Executive Management<br />
is responsible for operational management.<br />
Swiss <strong>Post</strong> comprises four business<br />
Specialist committees Specialist committees Business area Business area<br />
Business units Business units<br />
E-Business<br />
Sales<br />
Passenger Transport<br />
International<br />
<strong>Post</strong> International Office Network<br />
Philately <strong>Post</strong> Office Network<br />
New Philately Business<br />
areas and four business units, which in turn<br />
include units of their own and possibly one<br />
or more subsidiaries. GHP and MailSource<br />
constitute the New Business segment. We<br />
operate under the core “Swiss <strong>Post</strong>” brand<br />
with our flagship brands “<strong>Post</strong>Mail”, “<strong>Post</strong>-<br />
Logistics”, “<strong>Post</strong>Finance“ and “<strong>Post</strong>Bus”.<br />
Management and service units carry out key<br />
tasks. The product management, logistics<br />
and production, e-business, information<br />
management and sales cross-cutting activities<br />
are coordinated by specialist committees.<br />
Management Management Unit Unit<br />
Finance Finance<br />
Human Resources Human Resources<br />
General General Secretariat Secretariat<br />
Strategic Strategic Account Account Management Management<br />
Group Corporate Group Corporate Development Development<br />
Corporate Corporate Communication Communication<br />
Corporate Corporate Security Security<br />
Internal Internal Auditing* Auditing*<br />
<strong>Service</strong> Units <strong>Service</strong> Units<br />
Real Estate Real Estate<br />
<strong>Service</strong> House <strong>Service</strong> House<br />
Corporate Corporate Purchasing Purchasing<br />
Finance, Finance, Insurance Insurance Management Management<br />
Information Information Technology Technology<br />
New Business<br />
* reporting directly to the Chairman of the Board of irectors