05.12.2012 Views

Service-oriented - Die Schweizerische Post

Service-oriented - Die Schweizerische Post

Service-oriented - Die Schweizerische Post

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

F<br />

4 Annual Report | Swiss <strong>Post</strong> in brief<br />

Swiss <strong>Post</strong><br />

in brief.<br />

Swiss <strong>Post</strong> is the second-biggest employer<br />

in Switzerland. We provide the<br />

public and the business community<br />

with postal, payment and passenger<br />

transport services. We ensure a basic<br />

postal service ( 1, 2, 3, 4, 5), increase<br />

the company’s value and operate a<br />

socially responsible human resources<br />

policy. The Federal Council sets out<br />

strategic objectives for Swiss <strong>Post</strong> for<br />

four years at a time. ( 6)<br />

Number one<br />

Swiss <strong>Post</strong> is highly profitable and the number<br />

one in its domestic market and in international<br />

business with Switzerland. Our core<br />

Functional organization<br />

Product Product<br />

Management Management<br />

Logistics & Logistics &<br />

Production Production<br />

E-Business<br />

Information Information<br />

Management Management<br />

Sales<br />

Mail<br />

Logistics Mail <strong>Service</strong>s<br />

Financial Logistics <strong>Service</strong>s <strong>Service</strong>s<br />

Passenger Financial <strong>Service</strong>s Transport<br />

business includes letters, promotional mailings,<br />

newspaper transport, parcels, express<br />

items, courier services, retail financial services,<br />

road-related passenger transport and<br />

goods logistics. In addition, we are expanding<br />

our post-related electronic services both<br />

in Switzerland and abroad, building up our<br />

distribution services in Switzerland and in<br />

neighbouring countries and are growing in<br />

profitable niches in the international letters<br />

market and in passenger transport.<br />

The highest organ of governance is the<br />

Board of irectors. The Executive Management<br />

is responsible for operational management.<br />

Swiss <strong>Post</strong> comprises four business<br />

Specialist committees Specialist committees Business area Business area<br />

Business units Business units<br />

E-Business<br />

Sales<br />

Passenger Transport<br />

International<br />

<strong>Post</strong> International Office Network<br />

Philately <strong>Post</strong> Office Network<br />

New Philately Business<br />

areas and four business units, which in turn<br />

include units of their own and possibly one<br />

or more subsidiaries. GHP and MailSource<br />

constitute the New Business segment. We<br />

operate under the core “Swiss <strong>Post</strong>” brand<br />

with our flagship brands “<strong>Post</strong>Mail”, “<strong>Post</strong>-<br />

Logistics”, “<strong>Post</strong>Finance“ and “<strong>Post</strong>Bus”.<br />

Management and service units carry out key<br />

tasks. The product management, logistics<br />

and production, e-business, information<br />

management and sales cross-cutting activities<br />

are coordinated by specialist committees.<br />

Management Management Unit Unit<br />

Finance Finance<br />

Human Resources Human Resources<br />

General General Secretariat Secretariat<br />

Strategic Strategic Account Account Management Management<br />

Group Corporate Group Corporate Development Development<br />

Corporate Corporate Communication Communication<br />

Corporate Corporate Security Security<br />

Internal Internal Auditing* Auditing*<br />

<strong>Service</strong> Units <strong>Service</strong> Units<br />

Real Estate Real Estate<br />

<strong>Service</strong> House <strong>Service</strong> House<br />

Corporate Corporate Purchasing Purchasing<br />

Finance, Finance, Insurance Insurance Management Management<br />

Information Information Technology Technology<br />

New Business<br />

* reporting directly to the Chairman of the Board of irectors

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!