Service-oriented - Die Schweizerische Post

post office building in Lausanne, where
heat consumption was reduced by
over 30 percent, electricity consumption
by more than 15 percent and water
consumption by 20 percent.
As an additional measure when all the
potential efficiencies have been exhausted
in the field of heat, as much renewable
energy as possible is used to cover
the remaining energy requirements. In
this way we can protect finite resources
and reduce the impact on the climate. 15
Fuel
We have reduced fuel consumption for
passenger and goods transport (parent
company, including third-party transport)
by 2.5 percent at the end-use energy level
and by 2.3 percent at the primary energy
level since 2000. The slight reduction in
consumption was too little to offset the
rising fuel prices.
Optimum transport planning takes top
priority in reducing fuel consumption 16 .
As the type of vehicle has a long-term
effect on our fuel consumption, we consider
both economic and ecological aspects
when sourcing our vehicle fleet.
Economic viability is assessed on the basis
of all the features included in the purchase
price, and the evaluation of environmental
compatibility is based on environmental
impact (energy label). As a
third measure, we train our drivers to
adopt an ecological driving style (Eco-
Style, Eco- rive). However, it is difficult to
reconcile the requirements of local distribution,
i.e. the frequent change between
accelerating and braking, with an energyefficient
driving style. Here we are looking
for new technological solutions (e.g. electric
or gas-powered vehicles).
Finally, we also want to contribute to protecting
the environment with renewable
or low-CO2-emission fuels 17 : For instance,
at three of our filling stations, drivers can
use Benzin5 (E5 fuel, addition of 5 percent
ethanol), and in Bienne we operate
our own natural gas filling station.
Electricity
Since 2000 we have reduced our electricity
consumption by 9.9 percent at the
end-use energy level and by 11.7 percent
at the primary energy level. At the same
time we have purchased certified renewable
electricity that accounts for one percent
of total consumption.
For electricity too, the efficient use of this
highest-quality and most expensive form
of energy takes top priority. As with heat,
the most important tool in the building
field (ventilation, air conditioning) is energy-saving
contracts with external specialists.
In offices, the networks, computers and
printers use a lot of energy. There is also
considerable potential for increasing
efficiency. In 2003, over 17,000 printers,
fax machines and copiers were in use
throughout Swiss Post. As part of the
Print Output Optimization ( OPO)
project, the number of pieces of equipment
was reduced to 5,500 and the
number of models cut to six. OPO resulted
not only in better utilization and
more efficient management but also
in reduced energy consumption. Our new
printers heat up quickly. They can then
be put on standby mode sooner, which
saves energy.
Today, to enable updates to be installed,
computers must not be switched off over
night. The latest PCs are, however, put
into “sleep” mode by the network in the
evening and activated only to update
software. Implementation is planned for
2007.
In addition to efficient use of electricity,
renewability also plays an important role.
Since 1997, Swiss Post has purchased
600,000 kilowatt hours of electricity from
the Mont-Crosin wind power plant in the
Bernese Jura and is one of its biggest
customers. Since 2005, Swiss Post has
purchased 1.1 million kilowatt hours of
green electricity of “nature made star”
quality. This quality meets the strictest
international ecological criteria at the
local level. The electricity is generated by
Rätia Energie at drinking water, wind
power and biomass power plants. With
these projects Swiss Post meets the objectives
of “Swiss Energy” in the field of
renewable energies.
Annual Verantwortungsbewusst
Report | Prudent
47
Paper
The environmental impact of paper consumption
is minor, compared with the
other environmental impacts at Swiss Post
(0.3 percent of total impact). By 2010 we
want to stabilize consumption at the
2000 level. By 2005, consumption had
risen by 15 percent to over 108 million
sheets of A4 paper per year. This corresponds
to 2,635 sheets per employee.
As the users have a crucial impact on
paper consumption, we are stepping up
our training efforts. The goal is to increase
the use of printing on both sides
of the sheet or of printing several pages
on one sheet. In addition, the introduction
of Piazza (SAP Enterprise Portal) in
HR administration will mean that more
and more processes can be conducted
without using paper. There is also considerable
potential for saving paper in the
field of electronic salary statements,
which are available to employees but are
not yet widely used. Extrapolated to the
company as a whole, this would save
over 500,000 sheets per year in theory.
When we introduce digital employee dossiers
(electronic dossiers) we will also be
taking a further step towards paperless
HR administration.
Effective management systems
Effective and lean management systems
are of key strategic importance in a rapidly
changing environment. They are a
crucial resource for our success. The more
Swiss Post is able to design these systems