Service-oriented - Die Schweizerische Post

66 Annual Geschäftsbericht Report | Exemplary 2006
mandate involves widely differing needs
of customers, employees and the public,
which are also reflected in their expectations
with regard to transparency.
Although Swiss Post is not a public company
listed on the stock exchange, its
reporting follows the Swiss Exchange’s
corporate governance guidelines.
However, we take postal-specific differences
into account that arise as a result of
our legal status and our being owned
by the Confederation. 28
The Corporate Governance project aims
to optimize existing structures and provide
clarity where this is perceived to be
necessary. This applies in particular to the
topics of responsibility, instructions and
monitoring. With this project we aim to
continue improving our good, and exemplary,
management style and consolidate
trust in the management and supervision
of the company.
Transparent statement of the costs of
the universal service
We are obliged to disclose the costs of
the universal service to the owner and
regulator. The previous calculation method
was criticized by the regulatory authority.
Swiss Post will endeavour to meet
the more stringent demands in terms of
transparency and cost accuracy: In future,
we will disclose the difference in costs
between the current network (acceptance,
transport, delivery) and an economically
essential network (without a universal
service obligation) as the burden
associated with providing the universal
service. In this way, Swiss Post will be
meeting the regulatory requirements and
helping to makethe discussion of the cost
of providing a basic service – a politically
important issue – more objective. However,
it should be remembered that
disclosing the cost of the universal service
does not enable any predictions to be
made about how the costs of the basic
service will develop after further deregulation.
This would call for scenario analyses,
similar to those performed in the EU.
Fair distribution of added value
The breakdown of added value shows
how the values generated are distributed.
Added value measures the amount of our
economic input as the difference between
turnover and the upstream services
(goods and services) that have to be purchased
for the service to be provided.
In 2006, added value came to 4,735 million
francs (2005: 4,716 million francs).
Efficiency gains resulting from optimized
processes contributed to this result.
The lion’s share of the added value
generated (78.4 percent) is allocated to
the employees. In addition, in 2006
we spent almost 7.4 percent of added