SolarEdge

Appendix A: Errors and Troubleshooting
Additional Troubleshooting
1. Check that the modem or hub/router is functioning properly.
2. Check that the connection to the internal connector on the communication board is
properly done.
3. Check that the selected communication option is properly configured.
4. Use a method independent of the SolarEdge device to check whether the network and
modem are operating properly. For example, connect a laptop to the Ethernet router and
connect to the Internet.
5. Check whether a firewall or another type of network filter is blocking communication.
6. For ZigBee troubleshooting, refer to the ZigBee installation manuals.
Error Codes
The error messages include an error number and a description, and have the following
format:
E r r o r c o d e X X X
X X X X X X X X X X X X X X X X X X X X
X X X X X X X X X X X X X X X X X X X X
An error message is displayed for 30 seconds, after which the inverter waits the necessary
reconnection time and then restarts. During this time, the LCD displays the Waking Up
message and the remaining time to reconnection.
The error code numbers may differ depending on the inverter type (single phase or three
phase) as described in the table below.
SolarEdge-Installation Guide MAN-01-00057-3.1
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