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Datuk Seri
Dr. S. Subramaniam
Minister of
Human Resources
Photo courtesy of Malaysia Airlines
NKEA: Business Services Minister’s Message
The Business Services sector is a key one which continues to accelerate
changes within specialised areas in many developed nations and
consequently drive higher economic growth and greater efficiency.
Our aspiration is to see Business Services become a catalyst and a driver in
Malaysia’s transformation into a high-income economy. The Business Services
sector has a unique role to play in driving the competitiveness of a wide range
of business segments, industries and professional services. We intend to more
than quadruple the GNI contribution of Business Services to bring it to RM78.7
billion by 2020.
To achieve this, we will build on Malaysia’s existing strengths by accelerating
growth in sectors comprising Maintenance, Repair and Overhaul for the aviation
industry, Business Process Outsourcing (BPO) services and services related
to Data Centres and Disaster Recovery Centres. We are also developing future
growth segments that include exportable and differentiated high value services
such as ‘Pure-play’ engineering design services and Green Technology.
To meet future anticipated demand for human capital, efforts have also
been undertaken to increase the percentage of skilled workforce in business
services from 35 per cent in 2010 to 46 per cent by 2020 by building local
capacity, attracting global talent and increasing women’s participation in the
workforce. As Minister of Human Resources, I am committed to unleashing
the potential of this sector and hope that all Malaysians will support me and
my team in this endeavour.
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