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<strong>ETP</strong> ANNUAL REPORT 2011<br />

EPP 7<br />

Developing a Virtual Mall<br />

With market trends in high-income nations gravitating towards<br />

Internet-based retail, Malaysia’s retail industry can no longer just<br />

rely on physical promotion and marketing campaign activity.<br />

Higher disposable incomes, better broadband services and a<br />

growing demand for online services underpins this EPP’s target<br />

of developing a virtual mall to fill the online void for local virtual<br />

retail and hypermarket malls.<br />

A virtual mall will enable local small and medium enterprises<br />

(SMEs) as well as large and medium size retailers to distribute<br />

their products and services online. Participating retailers, SMEs<br />

and service providers are able to leverage on shared resources at<br />

a minimum cost. The shared resources include the e-platform for<br />

system application and services to be developed using the cloud<br />

computing concept.<br />

Achievements<br />

Since 2011, Doorstep Retails Sdn Bhd and Koperasi Jiwa Sdn Bhd<br />

have been working towards the expansion of their online portal<br />

to fit the requirement to provide Malaysians a wide range of<br />

products from lifestyle to groceries – replicating the physical brick<br />

and mortar hypermarket.<br />

Addressing the issue of rising living costs, doorstep.com.my<br />

extended their product offering to include 1Malaysia products,<br />

making it available within the Klang Valley which was otherwise<br />

only available at the limited Kedai Rakyat 1Malaysia shops.<br />

Doorstep is currently in discussions with potential partners to<br />

extend its delivery services nationwide.<br />

A screen shot of the virtual mall<br />

80<br />

Doorstep delivery vans to deliver goods ordered online<br />

As for Koperasi Jiwa, discussions with other co-operatives are<br />

currently on-going as part of its marketing effort to promote<br />

online sales of co-operatives’ products and services via Koperasi<br />

Jiwa’s portal. Recruitment of participating SMEs and retailers are<br />

also in progress.<br />

Moving Forward<br />

The virtual mall is expected to be fully implemented nationwide<br />

in 2012. By 2020, with private investment of around RM1.3 billion,<br />

this EPP will contribute RM0.8 billion to GNI and create 6,630 jobs.

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