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Download PDF - ETP - Pemandu

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<strong>ETP</strong> ANNUAL REPORT 2011<br />

Wholesale and Retail<br />

The Wholesale and Retail Sectors is the fourth biggest contributor to the<br />

nation’s Gross National Income (GNI) among all 12 National Key Economic<br />

Areas (NKEAs). The sector contributed about RM57 billion to GNI in 2009<br />

and RM83 billion in 2010<br />

In achieving our 2020 GNI target, retail will be a key driver of<br />

domestic consumption, which in turn will spur economic growth.<br />

Within the Wholesale and Retail NKEA, the Entry Point Projects<br />

(EPPs) have been grouped along the themes of ‘Modernise,<br />

Globalise and Revolutionise’.<br />

The EPPs within the Modernise theme address the process and<br />

system gaps in the traditional retail outlets. The aim is to modernise<br />

this sector with the expansion of modern format stores, improve<br />

the skills of small retailers in information technology, customer<br />

services, stock management etc.<br />

To Globalise is to further develop the retail sector for Malaysia<br />

through the export of our skills and products. Malaysian mall<br />

operators are amongst the best in the region and we are now<br />

taking these capabilities across to other countries like Vietnam,<br />

China, India, Sri Lanka and Indonesia. We will also seek to offer<br />

global exposure to small and medium enterprises via virtual<br />

malls and this has already begun in 2011.<br />

Retail is a key driver of domestic consumption. Photo courtesy of Star Publications (Malaysia) Bhd<br />

72<br />

To Revolutionise our Wholesale and Retail sector, we are looking<br />

to deploy concepts and skills that have not been fully harnessed<br />

by the industry in Malaysia. This includes the successful removal<br />

of import duties on all finished goods making shopping more<br />

reasonable for both locals and tourists. The inaugural Unified<br />

Malaysia Sales in 2011 brought together various sectors of the<br />

retail sphere and service-oriented sectors and will continue to be<br />

an annual affair.<br />

The Business Monitor International (BMI) Malaysia Retail Report<br />

for the fourth quarter of 2011 stated that total retail sales have<br />

grown to RM182.44 billion (US$51.79 billion) in 2011. A low<br />

unemployment rate, rising disposable incomes and a strong<br />

tourism industry are key factors behind the forecast growth.

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