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2011 Key Performance Indicators
In 2011, a target of GNI RM14.2 million and the creation of 26,686 jobs were set with
a weekly monitoring of each EPP’s progress. The summary of the target is as follows:
Exhibit 12.2
Nkea Healthcare kPI (Quantitative)
No. KPI Target
(FY)
EPP #1 Percentage of foreign workers with
health insurance
Actual (YTD) Achievement
Method 1 Method 2 Method 3
% %
1,205,000 1,407,919 117% 100% 1.0
EPP #2 Number of researches conducted 260 321 123% 100% 1.0
EPP #3 Export growth of pharmaceutical
products (RM mil)
EPP #4 Revenue generated from healthcare
travel (RM mil)
EPP #5 Survey on radiology services in MOH
hospitals
Pilot project on outsourcing of radiology
services
EPP #6 Construction of the Health Metropolis
to begin in Q4 2011
15%
(RM610 mil)
12%
(594 mil)
431 436
(*As of
30 Nov 2011)
All MOH
hospitals with
radiologists
(39 hospitals)
By July 2011
*(extended to
Sept 30, 2011)
Method 1 provides a reflection of the actual KPI achievement. If a KPI surpasses its targets significantly,
the final results will be presented as a large percentage, surpassing the 100 per cent limit.
Method 2 has been formulated to accommodate for KPI achievements with significant quantitative
results. Under this method, any achievement above 100 per cent is capped.
Method 3 represents a simple reflection of the KPI achievement. KPI targets that were met or exceeded
are graded 1, those achieving over half of their targets are graded 0.5, and those with less than half their
targets are graded 0.
NKEA: Healthcare Overview
80% 80% 0.5
110% 100% 1.0
39 100% 100% 1.0
95% 95% 95% 0.5
Q4 2011 G 95% 95% 95% 0.5
103% 96% 79%
203