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<strong>ETP</strong> ANNUAL REPORT 2011 Exhibit 13.8 Moving Forward While public sector reforms have featured in the Government’s agenda since the country’s independence, the Public Service Delivery SRI’s vision focuses on transforming the entire Government administration into an efficient engine that will complement the national agenda of transforming the nation into a high-income economy. 224 Key Initiatives Identified Under the Public Service Delivery SRI 4 Front-end Client – Facing MyMalaysia.gov.my • Single entry portal • Adopts Singapore’s EnterpriseOne concept 2 Real-time Performance Monitoring & Counter Rating at Agencies • Touch screen rating • SMS rating 5 Citizen-Centred Public Service • E.g. dialogue, seminar, open-day, roadshows, townhalls, etc 3 Back-end Systems & Processes Single Online Licensing System • Automated licenses in BLESS (phase 2 & 3) subject to completion of processes 1 BPR for: • Licenses for business sectors in general • Must embed KPIs in processes for realtime performance monitoring Lean, efficient & facilitative government High performing civil service 6 High Quality Workforce Joint & Search Committees • Joint committee of PSC & JPA • Search committee to select commissioners among top notch HR professional and specialist 7 Open Recruitment • Top & middle level • Encourage competitive workforce 8 Portable Pension • Facilitates mobility in workforce
Narrowing Disparity Moving Beyond the NEP The New Economic Policy (NEP) and its successors over the years have succeeded in transforming the Bumiputera community in terms of reducing inter-ethnic income disparities, increasing participation in corporate equity, increasing the number of Bumiputera professionals and overall representation in management as well as eradicating poverty. While there have been major achievements since the introduction of the NEP, there is still a significant need to address existing imbalances in income levels and ownership of economic assets. The Bumiputera share of the economy is still small in proportion to the Bumiputera population. There are significant opportunities to improve Bumiputera representation in high-value added occupations, management positions and high-income jobs. Bumiputera households make up 65 per cent of total households and also represent a higher proportion of households in the lower income groups. Bumiputera ownership of share capital (at par value) of limited companies remains at 21.9 per cent in 2008, which is still short of the 30 per cent target for corporate equity ownership set at the macro level. The NEP has also led to unintended outcomes within the Bumiputera Commercial and Industrial Community (BCIC) such as the issue of quantity versus quality; small number of high calibre Bumiputera entrepreneurs and small number of regional or global Bumiputera players among others. NEM and Narrowing Disparity SrI Tan Sri Nor Mohamed Yakcop, Minister in the Prime Minister’s Department, Economic Planning Unit SrI: Narrowing Disparity The New Economic Model (NEM) introduced by the National Economic Advisory Council (NEAC) builds on the work of previous policies such as the NEP, with an emphasis on developing Bumiputera Small and Medium Enterprises (SMEs) and accelerating the BCIC development. The NEM’s recommendations – clustered in the Narrowing Disparities SRI – are intended to address existing imbalances in income levels and ownership of economic assets. This is done through two policy measures to establish specific programmes for Bumiputera SMEs and to focus on capacity building programmes. In the first policy measure, the NEAC proposes that these programmes should be market friendly and transparent, and be granted on the basis of needs and merit. The Bumiputera SMEs that are products of these programmes should be self-sufficient and able to compete in a liberalised environment independently, making these Bumiputera SMEs more competitive. The second policy measure proposes that capacity building programmes should be provided to Bumiputera as well as non-Bumiputera SMEs on the same market-friendly principles, with a focus on building talent, identifying new technologies and enhancing collaboration between Bumiputera and nonbumiputera firms, as well with government linked companies (GLCs) and multinational companies (MNCs). Bumiputera-support institutions such as Majlis Amanah Rakyat (MARA), Perbadanan Usahawan Nasional Berhad (PUNB), Permodalan Nasional Berhad (PNB) and others also play an important role in identifying possible opportunities for Bumiputera participation in the 12 National Key Economic Areas (NKEAs). The New Economic Policy (NEP) and its successor policies over the years have succeeded in transforming the Bumiputera community in the aspects of equity, employment, household income and poverty. The income and wealth disparity has improved significantly throughout the last decade. The Government continues to improve the disparity gap for the bottom 40% through existing policies and national level initiative such as the Government Transformation Programme (GTP). At the same time we need to grow, develop and nurture the Bumiputera Small Medium Enterprises (SMEs) in order for them to compete globally. It is the Government’s hope that these SMEs will be able to meet the target of 20 per cent contribution to the nation’s gross domestic product by the year 2020. I am confident that Bumiputera SMEs will take up this challenge and identify ways of how we as the Government can facilitate and accelerate their growth. 225
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Contents A Note from the Prime Mini
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Let me reiterate that we remain com
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This is good news. Our task now is
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These are encouraging green shoots
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The revision of the investment and
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To attract global multinationals an
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In addition to this, the five corri
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To date, four companies comprising
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ETP Scorecard: Key Performance Indi
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21 Feb 30 Nov Progress Update Stron
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ETP ANNUAL REPORT 2011 22 Greater K
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ETP ANNUAL REPORT 2011 Greater Kual
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ETP ANNUAL REPORT 2011 entry Point
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ETP ANNUAL REPORT 2011 Building an
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ETP ANNUAL REPORT 2011 To become a
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ETP ANNUAL REPORT 2011 EPP 9 Develo
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ETP ANNUAL REPORT 2011 Summary of G
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ETP ANNUAL REPORT 2011 36 Oil, Gas
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ETP ANNUAL REPORT 2011 Oil, Gas and
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ETP ANNUAL REPORT 2011 Entry Point
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ETP ANNUAL REPORT 2011 It has been
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ETP ANNUAL REPORT 2011 EPP 6 Attrac
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ETP ANNUAL REPORT 2011 On average,
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ETP ANNUAL REPORT 2011 Deploying Nu
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ETP ANNUAL REPORT 2011 Summary of O
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ETP ANNUAL REPORT 2011 52 Financial
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ETP ANNUAL REPORT 2011 Transforming
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ETP ANNUAL REPORT 2011 Accelerating
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ETP ANNUAL REPORT 2011 70 Wholesale
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ETP ANNUAL REPORT 2011 EPP 2 Modern
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ETP ANNUAL REPORT 2011 86 Palm Oil
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ETP ANNUAL REPORT 2011 104 Tourism
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ETP ANNUAL REPORT 2011 120 Electric
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ETP ANNUAL REPORT 2011 Exhibit 7.3
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ETP ANNUAL REPORT 2011 Growing Wafe
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ETP ANNUAL REPORT 2011 epp 12 (cont
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ETP ANNUAL REPORT 2011 EPP 15 Malay
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ETP ANNUAL REPORT 2011 136 Here and
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ETP ANNUAL REPORT 2011 138 Business
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