Download PDF - ETP - Pemandu

ETP ANNUAL REPORT 2011
EPP 2 (continued from previous page)
On attracting FDI, Malaysia continues to attract global service
operations from multinational firms. This is due to Malaysia’s
key strengths on global business services namely, serving Asian
markets, high value activities and as a ‘best-shore’ 1 location.
Malaysia attracted almost 20 new projects in 2011 into the country
with commitments of over 5,300 new high value jobs including
multinationals such as IBM, Paypal, Schlumberger and Eli Lilly.
Moving Forward
In 2012, MAMPU will conduct a Government-wide study to
pinpoint duplication across non-core business process. The
result of the study will lead to the setting up of a governmentshared
service centre. The design and implementation of the
centre will be supervised by a Project Management Office based
on a public-private partnership, with MAMPU being the central
coordinating agency.
1 Secondary site to locate high value activities to a primary major location
EPP 3
Positioning Malaysia as a World-Class
Data Centre Hub
Data Centres are secure facilities used to house computer systems
such as telecommunications equipment, servers, storage and
associated computing components – equipped with redundant/
backup power supplies, data and internet communication
infrastructure, environmental controls systems and security
devices. The data centres industry in Asia Pacific is expected to
grow by 16.3 per cent annually, reaching RM10.9 billion by 2014 2 .
Malaysia has the potential to emerge as a world-class data centre
hub. This is defined as having a significant share of Asia Pacific’s
data centre revenue, credible local data centre service providers
and a recognised capability in providing high-value managed
services.
The EPP aims to establish Malaysia as the preferred destination for
data centre investors and increase the supply of data centre space
in Malaysia from 0.5 million square feet to 5.0 million square feet
by 2020.
Achievements
In 2011, this EPP outperformed its target of developing new
data centre space by over 210 per cent with the establishment
of four data centres that have a combined investment value of
RM770 million in mainly infrastructure outlay. One of the four
data centres has been completed and launched in January 2012
with the remaining three at an average completion rate of over 40
per cent. These data centres are expected to be fully operational
between the first and second quarters of 2012, providing over 350
jobs, mainly in technical and engineering fields.
2 Strategic Analysis of the Asia Pacific Infrastructure Hosting
Markets, Frost & Sullivan, Feb 2009
144
In promoting global awareness as well as the capability and
credibility of the Malaysian outsourcing industry, MDeC and
Outsourcing Malaysia will continue to work together to further
implement the programmes in these areas. This includes
promoting local outsourcing industry players to MNCs already
located in Malaysia. To stimulate growth, the MDeC project team
will conduct up-sell and cross-sell activities in cooperation with
local players. The project team will also work with outsourcing
players to help them acquire more business from their existing
client base. Despite having the highest salaries, exciting projects
and greater career prospects, there is a misperception that the
outsourcing industry is not appealing. To address this, the project
team will launch a major programme in 2012 in collaboration with
multinational firms to promote the outsourcing industry as the
employee’s industry of choice in Malaysia.
In encouraging industry-wide collaboration and alliances to
develop the local data centre industry, a data centre Focus
Group comprising local member companies coordinated by
Outsourcing Malaysia was established. It is a business-led group
set up in 2011 to:
• represent the industry to market Malaysia as a preferred data
centre hub
• develop and sustain data centre knowledge exchange
initiatives (i.e. conferences, white papers, workshops etc.)
• champion issues related to the data centre industry
In addition, MDeC and Outsourcing Malaysia organised the Data
Centre Summit on April 2011. The Summit serves as a platform
for members of the global data centre fraternity to understand
the challenges and issues confronting the industry, identifying
ways to reduce impediments and roadblocks as part of continued
efforts to reduce the current fragmentation.
Teliti Data Centre
(more on next page)