OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide Migrating from ServerProtect Normal Servers 3-52 The ServerProtect Normal Server Migration Tool is a tool that helps migrate computers running Trend Micro ServerProtect Normal Server to OfficeScan client. The ServerProtect Normal Server Migration Tool shares the same hardware and software specification as the OfficeScan server. Run the tool on Windows 2000, 2003, and 2008 computers. When uninstallation of the ServerProtect Normal server is successful, the tool installs the OfficeScan client. It also migrates the scan exclusion list settings (for all scan types) to the OfficeScan client. While installing the OfficeScan client, the migration tool client installer may sometimes time out and notify you that the installation was unsuccessful. However, the client may have been installed successfully. Verify the installation on the client computer from the OfficeScan Web console. Migration is unsuccessful under the following circumstances: • If the remote client cannot use the NetBIOS protocol • If ports 455, 337, and 339 are blocked • If the remote client cannot use the RPC protocol • If the Remote Registry Service stops Note: The ServerProtect Normal Server Migration Tool does not uninstall the Control Manager agent for ServerProtect. For instructions on how to uninstall the agent, refer to the ServerProtect and/or Control Manager documentation. To use the ServerProtect Normal Server Migration tool: 1. On the OfficeScan server computer, open \PCCSRV\ Admin\Utility\SPNSXfr and copy the files SPNSXfr.exe and SPNSX.ini to \PCCSRV\Admin. 2. Double-click SPNSXfr.exe to open the tool. The Server Protect Normal Server Migration Tool console opens.
Installing the OfficeScan Client 3. Select the OfficeScan server. The path of the OfficeScan server appears under OfficeScan server path. If it is incorrect, click Browse and select the PCCSRV folder in the directory where you installed OfficeScan. To enable the tool to automatically find the OfficeScan server again the next time you open the tool, select the Auto Find Server Path check box (selected by default). 4. Select the computers running ServerProtect Normal Server on which to perform the migration by clicking one of the following under Target computer: • Windows Network tree: Displays a tree of domains on the network. To select computers using this method, click the domains on which to search for client computers. • Information Server name: Search by Information Server name. To select computers by this method, type the name of an Information Server on the network in the text box. To search for multiple Information Servers, insert a semicolon ";" between server names. • Certain Normal Server name: Search by Normal Server name. To select computers by this method, type the name of a Normal Server on the network in the text box. To search for multiple Normal Servers, enter a semicolon ";" between server names. • IP range search: Search by a range of IP addresses. To select computers by this method, type a range of class B IP addresses under IP range. Note: If a DNS server on the network does not respond when searching for clients, the search stops responding. Wait for the search to time out. 5. Select to include computers running Windows Server 2003 in the search. 6. Select to restart computers running Windows Server 2003. For the migration to complete successfully on these computers, the computer must restart. Selecting this check box ensures that it automatically restarts. If you do not select the Restart after installation check box, restart the computer manually after migration. 7. Click Search. The search results appear under ServerProtect Normal Servers. 3-53
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