OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide 5-32 Deny Access This scan action can only be performed during Real-time Scan. When OfficeScan detects an attempt to open or execute an infected file, it immediately blocks the operation. Users can manually delete the infected file. Scan Action Options When configuring the scan action, select from the following options: Use ActiveAction ActiveAction is a set of pre-configured scan actions for specific types of viruses/malware. Use ActiveAction if you are not sure which scan action is suitable for each type of virus/malware. With ActiveAction, you do not have to spend time customizing the scan actions. Note: ActiveAction is not available for spyware/grayware scan. The following table illustrates how ActiveAction handles each type of virus/malware: TABLE 5-33. Trend Micro recommended scan actions against viruses/malware VIRUS/ MALWARE TYPE REAL-TIME SCAN FIRST ACTION SECOND ACTION MANUAL SCAN/SCHEDULED SCAN/SCAN NOW FIRST ACTION SECOND ACTION Joke program Quarantine Delete Quarantine Delete Trojan horse program Quarantine Delete Quarantine Delete Virus Clean Quarantine Clean Quarantine Test virus Deny Access N/A Pass N/A
TABLE 5-33. Trend Micro recommended scan actions against viruses/malware (Continued) VIRUS/ MALWARE TYPE Protecting Computers from Security Risks Packer Quarantine N/A Quarantine N/A Others Clean Quarantine Clean Quarantine Probable virus/malware REAL-TIME SCAN FIRST ACTION SECOND ACTION MANUAL SCAN/SCHEDULED SCAN/SCAN NOW FIRST ACTION Pass N/A Pass N/A SECOND ACTION Use the same action for all virus/malware types Select this option if you want the same action performed on all types of virus/malware, except probable virus/malware. For probable virus/malware, the action is always "Pass". Use a specific action for each virus/malware type: Manually select a scan action for each virus/malware type. For probable virus/malware, no action is configurable and the action is always "Pass". If you choose "Clean" as the first action, select a second action that OfficeScan performs if cleaning is unsuccessful. If the first action is not "Clean", no second action is configurable. 5-33
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